Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Work Availability
Timeline
AssistantManager

BEKUNMI AYOMIKUN

Rosenberg,TX

Summary

Detail-oriented team player with strong organizational skills successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Analyst

Empower Pharmacy
01.2021 - Current
  • Conduct interviews with key business users to collect information on business processes and user requirements.
  • Analyze key aspects of business to evaluate factors driving results and summarized into presentations.
  • Apply honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Improve business direction by prioritizing customers and implementing changes based on collected feedback.
  • Identify process inefficiencies through gap analysis and outlined sensible solutions.
  • Meet with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Assess impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
  • Evaluate trends to understand competitive environments and assess current strategies.
  • Assign tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
  • Lead cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Evaluate business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Derive conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
  • Evaluate consistency and importance of different business intelligence data against needs to determine optimal courses of action.
  • Build library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
  • Develop and control execution of reporting and analytics for multiple operations departments.
  • Develop short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Establish strategy for operations reporting and analytics, identifying key needs for deliverables while driving continuous improvement of processes.
  • Keep operations in compliance with OSHA, state and federal regulations through regular safety inspections and hazards management strategies.
  • Produce accurate and timely collections reports, facilitating measurement, decision-making and engagement with customers.
  • Encourag stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.

Provider Service Analyst

MASALA WOK
01.2017 - 08.2019
  • Verified client adherence to service contracts via close monitoring.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Collected, arranged and input information into database system.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Coached staff on daily performance and conducted evaluations to constructively address concerns.
  • Developed and updated tracking spreadsheets.
  • Frequently inspected production area to verify proper equipment operation.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Conducted P&L statement analysis to improve daily operations, increase revenue and reduce costs.
  • Observed packing operations to verify conformance to specifications.

Business Analyst

ROSTAM INC
09.2012 - 06.2015
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
  • Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
  • Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
  • Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
  • Liaised with DevOps team to integrate business intelligence assets into future development lifecycles.

Education

Associate - Science

College of Health Technology Medical Laboratory Technology
Akure, Nigeria

Associate of Science - Nursing

Houston Community College
Houston, TX
12.2018

Skills

  • Excellent stakeholder management, from middle to senior management levels
  • Delivery Methodology: Agile, Waterfall, Agile-But (Mix between Agile and waterfall)
  • Strategic Tools: SWOT Analysis, PESTLE, MoSCoW, RASCI and Gap Analysis
  • Elicitation Techniques: Workshops, Interviews, Brainstorming, Scenarios, Mind mapping and Prototyping
  • Business Modelling Techniques: AS IS, TO BE, UML diagrams, BPMN, Process Modelling, Mapping, Wireframes and flowcharts
  • Modelling Tools: Use case, Cross Functional, Swim lanes, Activity diagrams, Entity Relationship Diagram (ERD) and Mind maps
  • Document & Deliverables: Business Case, Project Brief, Project Charter, Project Initiation Document (PID), Business Requirement Document (BRD), Requirement Catalogue and Product/Sprint Backlog
  • Technical & Communications SharePoint, Jira confluence, Zoom, Webex, Tableau, Power BI, SQL, Windows 2003 Server, MS Office, MS SQL Server
  • Computing Skills: MS Suite: Word, Excel, PowerPoint, Outlook, And Microsoft visio
  • Work Organizing and Prioritizing
  • Project Management
  • Needs Assessment
  • User Acceptance Testing (UAT)
  • Process Optimization
  • Customer Experience Control
  • Analytical Tool Implementation
  • Business Requirements
  • Administration and Management
  • Requirements Definition
  • Scrum Methodology
  • UAT Support
  • Agile and Scrum Environments
  • Functional Requirements Specification (FRS)
  • Acceptance Criteria

Affiliations

A committed and resourceful Business Analyst with over 5 years of work experience and an exceptional record of delivering cost effective, high-performance business and technology solutions. Extensive abilities and experience in dealing with internal and external stakeholders, documenting business needs and requirements effectively. Vast experience in all phases of the Software Development Life Cycle including agile & waterfall.

Certification

AIGPE Certified Lean Six Sigma Green Belt June. 2022

Certified Training, SAFe Scrum Master Training Aug. 2020

Good Manufacturing Practice Certificate (GMP) 2021

Project Management Essentials Certificate (PMEC) 2021

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Business Analyst

Empower Pharmacy
01.2021 - Current

Provider Service Analyst

MASALA WOK
01.2017 - 08.2019

Business Analyst

ROSTAM INC
09.2012 - 06.2015

Associate - Science

College of Health Technology Medical Laboratory Technology

Associate of Science - Nursing

Houston Community College
BEKUNMI AYOMIKUN