Summary
Overview
Accomplishments
Work History
Education
Skills
Certification
Additional Information
Workauthorization
Personal Information
Languages
References
Work Availability
Work Preference
Timeline
Hi, I’m

Belal Abu-Kadejah

Phoenix,AZ
Belal Abu-Kadejah

Summary

Innovative software developer experienced in designing, developing, and implementing software solutions for complex business issues. Skilled in multiple programming languages and frameworks, with a strong ability to quickly adapt to new technologies. Demonstrated success in improving system performance and enhancing functionality through strategic updates and modifications. Committed to efficient collaboration with team members to achieve project goals and meet deadlines.

Overview

29
years of professional experience
3

Microsoft Certificats

Accomplishments

  • Designed and launched the (Project Expenses Tracking Management Solution) which is managing simple to complex projects and everything in between (Project management, Task management, Client projects, Business Operations, Resource management, Requests & approvals). [Technology: VB.Net, SQL Server, Crystal Reports, Visio]
  • Designed, developed, and launched (Traveling and Tickets Management) application, with accuracy and efficiency to manage and automate corporate travel and expenses. [Technology: VB.net, SQL Server, Crystal Reports, Visio]
  • Improve customer experience, save time, and boost productivity by developing (IT Ticketing System) to dispatch the right people to the right projects and ensure NO ticket goes unnoticed. Also, to make support staff more responsive and efficient. [Technology: VB.net, SQL Server, Crystal Reports, Visio]
  • Achieved speeding up purchase workflows and set up the purchase approval process to enable cost control by designing and using (Procurement Software). This software helped in centralizing procurement. Also, it helped in collecting,managing, and tracking orders efficiently. [Technology: VB.net, SQL Server, Crystal Reports, Visio]
  • Designed and launched (Timesheet Management) application by managing the entire team. [Technology: VB.net, SQL Server, Crystal Reports, Visio]
  • Developed and launched (Fleet Management Software), resulting in an 80% increase in monitoring and managing fleet productivity and decreased number of resources. [Technology: VB.net, SQL Server, Crystal Reports, Visio]
  • Increased productivity reduced unnecessary emails and speeded up workflows by designing and implementing (Maintenance Management System), to optimize every aspect of maintenance operations, calculate price, and manage work orders from start to finish. It aims to improve workflow completion and strengthen team communication to allow users to track unlimited assets. [Technology: VB.net, SQL Server, Crystal Reports, Visio]
  • (Personal Achievement): Designed and Launched (Gynecologist Clinic Solution and Patients Management) which provided an easily leverage point-of-care charting templates, electronic orders, and automated alerts. Also, it provided patient tracking management and medical record management. [Technology: VB.net, SQL Server, Crystal Reports, Visio]

Work History

Cognizant Technology Solutions
Phoenix, AZ

Bank Operations Officer - Project Manager
11.2022 - Current

Job overview

  • Oversees and manages team decisions efficiently
  • Provided essential support to all members
  • Facilitate resource availability for effective management of in-scope applications.
  • Contribute to the continual advancement of services.
  • Consolidated data insights for comprehensive operational analysis.
  • Oversaw shift activities to ensure smooth operations.
  • Engage in priority calls to assess service quality.
  • Confirms quality of every report for submission.
  • Assessed each situation to identify corrective measures and efficient solutions.
  • Tracking the status and progress of each incident.
  • Maintaining constant communication with stakeholders throughout incident lifecycle.
  • Enhanced data visualization through custom ServiceNow dashboards.
  • Disaster recovery planning and execution.
  • Conducted daily reconciliation of accounts, identified discrepancies and resolved issues in a timely manner.
  • Developed and implemented process improvement initiatives to reduce costs while increasing efficiency.
  • Developed and maintained Control-M jobs, workflows, dependencies and schedules.
  • Implemented best practices in designing complex job flows with multiple tasks and conditions.
  • Troubleshot issues related to job failures, data integrity errors and scheduling problems.

Transdev North America
Lombard, IL

Autonomous Vehicle Operator
04.2021 - 02.2022

Job overview

  • Showcase situational awareness and technology comprehension within vehicle settings.
  • Resolved bugs utilizing C# and Java language editor (X-view)
    Handled operation of test vehicles to evaluate system performance.
  • Ensured consistent performance through continuous monitoring.
  • Identified and reported system errors with accuracy
    Generate daily reports detailing procedures and tests.
  • Executed data sheet queries for vehicles.
  • Handled autonomous vehicle operations in diverse weather conditions.

Consolidated Consultants Group
Amman

Senior .NET Software Developer
11.2000 - 09.2018

Job overview

  • Focused on delivering superior technology outcomes while maintaining high standards.
  • Operate as a senior team member under Application Manager's guidance.
  • Engage in stages of development cycle including analysis, design, estimation, and deployment.
  • Develop new applications from scratch.
  • Managing Microsoft SQL Server and multiple relational databases.
  • Processed diverse data sources using SQL for effective analysis.
  • Led development teams to successfully complete projects
    Implement object-oriented programming concepts in various development tasks.
  • Created user interfaces with Windows Forms to enable users to interact with databases and perform complex
    tasks.
  • Implemented web services and web API's using ASP.NET technologies.
  • Optimized database performance by writing stored procedures and triggers using T-SQL.
  • Maintained existing software applications using Visual Basic .NET language.
  • Debugged existing programs written in VB .NET to identify any errors or bugs and resolved them accordingly.
  • Worked closely with QA team members to ensure all features are fully functional according to specifications.
  • Developed applications in VB .NET for data manipulation and analysis.
  • Designed, coded and tested custom software components using Visual Basic .NET.
  • Developed and implemented Crystal Reports to automate the generation of summary reports for management
    review.
  • Created complex formulas, functions, variables and parameter fields in order to manipulate data within Crystal
    Reports.

Recommended Experts
Riyadh

Desktop Support Technician
08.1995 - 10.1999

Job overview

  • Provided technical support to users regarding hardware, software and network related issues.
  • Installed and configured hardware such as printers, scanners, monitors, keyboards and mice.
  • Troubleshot computer systems to identify and resolve operating system and application problems.
  • Assisted with the installation of new computers, peripherals and other IT-related equipment.
  • Configured user accounts in Active Directory for access to corporate resources.
  • Created detailed documentation of all tasks performed on user's computers.
  • Performed regular maintenance activities such as virus scans, disk de-fragmentation.
  • Diagnosed network connectivity issues by troubleshooting LAN and WAN components including routers, switches
    and cables.
  • Oversaw hardware, software and networking component monitoring, testing, and installation to assist
    maintenance and migration.

Education

Arab College
Amman

Associate's degree from Computer Programming
09.1992

Skills

  • Skilled in Visual Studio 2022 Development
  • Object-Oriented Programming
  • NET Application Knowledge
  • Proficient in VBNet
  • C# Software Development Skills
  • ASPNET Development
  • MVC Architecture Knowledge
  • Web API Management
  • SQL Server 2019
  • Agile Development Methodologies
  • Crystal Reports Expertise
  • ServiceNow Support
  • Control-M Job Scheduling
  • Experience with Elasticsearch
  • Experience with SolarWinds
  • Experience with AppDynamics
  • Confluence Content Management
  • Experience with Azure DevOps
  • XML Data Management
  • MySQL Query Optimization
  • Data Analytics
  • Software Development
  • Project Management

Certification

  • MCTS, 2014, 2030, Microsoft Certified Technology Specialist
  • MCP, 2013, 2030, Microsoft Certified Professional
  • Microsoft Foundational C# Certification

Additional Information

Agile Project Management, Analytical and Problem Solving, Interpersonal Skills (10 years+ in customer services and conflict management), Mentorship / Leadership (15 years+), System Analysis and Design, Operation & Strategic Management, Time Management, Effective communication, Technical expertise, Ability to inspire employees, Goal Management, Decision-making, Self-Knowledge

Workauthorization

Authorized to work in the US for any employer

Personal Information

Willing To Relocate: Anywhere

Languages

English
Professional
Arabic
Native/ Bilingual

References

References available upon request.

Availability
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Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match

Timeline

Bank Operations Officer - Project Manager

Cognizant Technology Solutions
11.2022 - Current

Autonomous Vehicle Operator

Transdev North America
04.2021 - 02.2022

Senior .NET Software Developer

Consolidated Consultants Group
11.2000 - 09.2018

Desktop Support Technician

Recommended Experts
08.1995 - 10.1999

Arab College

Associate's degree from Computer Programming

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Belal Abu-Kadejah