BELAYENEH ZEWDIE

Adept at elevating customer experiences and boosting company loyalty, I leveraged my problem-solving and active listening skills at United Airlines to resolve conflicts and enhance satisfaction. My leadership as an Operations Supervisor at ABM Industries improved team productivity by 20%, showcasing my ability to drive results through critical thinking and effective communication. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in Sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.