Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belayet Belal

Flushing,USA

Summary

Individual with proven ability to lead, supervise, and direct. Proficient in inventory control management also coming with superior customer service skills.

Overview

26
26
years of professional experience

Work History

Assistant General Manager of Operations

Marshall Retail Group
New York, New York
08.2023 - 12.2024
  • Managed daily operations to ensure efficient store functionality.
  • Collaborated with teams to implement company policies and procedures.
  • Trained and mentored staff on customer service best practices.

Assistant General Manager

Hudson Group
LGA, NY
06.2015 - 04.2023
  • Assist and work with the General Manager to manage, direct and coordinate the overall operations.
  • Helped GM in all facets of daily operation, acting as manager on duty in the absence of the General Manager.
  • Oversaw workflow, customer service, logistics, store communications, point of sales and administered payroll.
  • Motivated employees to exceed performance goals by motivation, guidance & encouragement.

Operations Manager

Hudson Group
LGA
10.2008 - 06.2015
  • Directed sales, repairing, warehousing, shipping, and receiving activities.
  • Maintained cash flow by monitoring register balances and cash requirements.
  • Directly trained and managed supervisors while leading staff members.
  • Managed workflow and productivity, making changes when necessary.
  • Directed and oversaw staff, setting schedules to meet the needs of the department as well as the needs of employees.

Manager

Hudson Group
LGA
03.2005 - 10.2008
  • Excellent customer service, as needed along with being responsible for merchandise pricing and signage.
  • Maintained cash flow by monitoring register balances and cash requirements.
  • Managed workflow and productivity, making changes when necessary.
  • Replenished and restocked store and kept records to ensure prompt reordering of in-demand merchandise.
  • Receives and unloaded merchandise; kept careful records of merchandise received; prepared merchandise for the floor.

Assistant Manager

Hudson Group
LGA
01.2002 - 03.2005
  • Excellent customer service, as needed along with being responsible for merchandise pricing and signage.
  • Maintained cash flow by monitoring register balances and cash requirements.
  • Replenished and restocked store and kept records to ensure prompt reordering of in-demand merchandise.
  • Receives and unloaded merchandise; kept careful records of merchandise received; prepared merchandise for the floor.

Supervisor

Hudson Group
LGA
08.1999 - 01.2002
  • Managing workflow.
  • Training new hires.
  • Reporting to senior management.
  • Maintained cash flow by monitoring bank balances and cash requirements.
  • Evaluating performance and providing feedback.

Sales Associate

Hudson Group
LGA
09.1998 - 08.1999
  • Provided Customer Service.
  • Maintained a clean and presentable area.
  • Operated cash register.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Presented customers with outstanding guest services.

Education

High School Diploma -

John Bowne High school
New York, NY
06.1997

Skills

  • Customer service
  • Operations management
  • Team leadership
  • Payroll administration
  • Process improvement
  • Inventory management
  • Problem solving
  • Conflict resolution
  • Decision making
  • Sales support
  • Policy enforcement
  • Staff training and development

Timeline

Assistant General Manager of Operations

Marshall Retail Group
08.2023 - 12.2024

Assistant General Manager

Hudson Group
06.2015 - 04.2023

Operations Manager

Hudson Group
10.2008 - 06.2015

Manager

Hudson Group
03.2005 - 10.2008

Assistant Manager

Hudson Group
01.2002 - 03.2005

Supervisor

Hudson Group
08.1999 - 01.2002

Sales Associate

Hudson Group
09.1998 - 08.1999

High School Diploma -

John Bowne High school

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