- Current experience working in a fast-paced health care setting - Ability to work well remotely, independently and as a team player Always prepared for a change and/or update in policies.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Coding Quality Analyst
Optum-United Healthgroup
11.2022 - Current
Work Independently with minimal supervision
Review medical records to ensure accuracy and completeness of diagnosis codes
Prepare and present feedback to coding staff and management
Maintain knowledge of coding compliance
Support process and quality improvement initiatives
Ancillary Coder 11/24/22-11/04/24
Senior HCC Coding Support Specialist
NorthShore University Healthsystem
10.2019 - 11.2022
Perform chart review and data analysis focusing on HCC (risk-adjustment) diagnostic coding for Commercial, Medicare, MA plans for IP and OP
Analyze progress notes, op reports, pathology reports, radiologic studies, and various other health information documents for coding and billing accuracy
Assign appropriate ICD-10 codes to medical record documentation by applying physician specialty coding rules, third party payor guidelines, APC billing rules and Medicare Policies
Work closely with physicians to provide educational training in clinical documentation areas that need to be strengthened
Perform Prospective and Retrospective audits in Epic as well as in QRC Analytics for IM and specialties
Query providers when the appropriate documentation is missing to support HCC diagnosis in the charge and/or if there is clarification needed on the specificity of the diagnosis
Coding Specialist (profee OP)
Pediatrust-SperoMD
05.2019 - 10.2019
Performed initial charge review to determine appropriate ICD-10 and CPT codes to be used to report physician services to third party payers
Reviewed and Interprets all progress notes, discharge summaries and charge documents to determine services provided and accurately assign CPT and ICD 10 coding according to compliance with third party and regulatory guidelines
Entered appropriate data into Epic
Communicated with providers regarding any coding discrepancies found
Worked in conjunction with other CBO staff to answer all inquiries regarding coding and billing for all client services
Monitored and followed up with providers to ensure all appropriate E/M, Procedural and Lab services that can be billed are captured and coded
HEDIS Quality Auditor
Medix-BCBS
01.2019 - 05.2019
Reviewed medical records for HEDIS data abstraction at 95%
Inputted data via Quality Spectrum Hybrid reporter (QSHR) software
Medical reconciliation performed on critical cases
Reviewed data entry for accuracy, compliance to determine if quality measures have been met
Coordinated medical record submission from various vendors
Senior HCC Coder
Cigna-Alegis Care
02.2013 - 10.2018
Reviewed documentation and code adhering to the HCC value, ICD 10-CM Guidelines and HEDIS measure for Medicare, Medicaid and MA OP
Query providers regarding any discrepancies found
Maintained a 95% accuracy rate with a 10% monthly audit
Worked primarily remotely, reviewed audit results monthly in the office with superiors regarding productivity accuracy and how to improve
Server/Hostess/Cashier
Lou Mitchell's Breakfast Restuarant
12.1998 - 01.2018
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Explained menu items and suggested appropriate options for food allergy concerns.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server/Hostess/Cashier
Gulliver's Restuarant
06.2001 - 03.2010
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders for in house and delivery, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained the Register from open to close
Cashing in and out the servers and delivery drivers
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.