Beldina Chege
11800 W 76th St Apt. 17 Shawnee,KS
Summary
Being a Refugee Health Navigator for the past year with Catholic Charities has given me an experience to work with very vulnerable clients and connect them to the right resources and healthcare providers. It has also helped with building relationships with physicians and providers thus easily getting access to them and utilizing all the resources.
Since the position requires continuous pouring into people's lives, I have learned how to be highly motivated and compassionate so as to be able to meet the clients' needs.
I am also skilled at identifying needs and developing effective plans of action to provide intervention and assistance. I Possess strong organizational, interpersonal and communication skills making it easier for both the clients and my workmates.
I am passionate about refugees and eager to secure the Refugee Health Promotion Coordinator position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Refugee Health Navigator
Catholic Charities
06.2022 - Current
- Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
- Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
- Developed care plan based on provider treatment plan, evidence-based chronic care guidelines and patient and family goals for patient.
- Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
- Educated member on gaps in care and assisted with scheduling provider appointments.
- Maintained confidential health information according to state and federal regulations.
- Utilized Microsoft Word to edit, create and save confidential documents.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Collaborated with healthcare providers to drive continuity of care.
- Provided patient and family education on available resources and self-care strategies.
- Developed partnerships with community organizations to expand services and referrals.
- Coordinated patient discharge planning and follow-up care.
Certified Medical Aide
Lakeview Village
06.2021 - 04.2022
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Disinfected tools, equipment and surfaces between patients.
- Answered patient inquiries and provided information about healthcare services.
- Took and recorded patients' vital signs, documenting in medical charts.
- Completed necessary reports and documentation on time and to specifications.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Monitored patient progress and reported changes to healthcare professionals.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Performed basic laboratory tests and collected specimens for further testing.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Administered medications and injections as directed by healthcare professionals.
Certified Nurse Assistant
The Forum At Overland Park
05.2019 - 05.2021
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Recognized and reported abnormalities or changes with patients health status to nursing staff for immediate assessment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Receptionist
Enhanced Homecare
04.2019 - 07.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Caregiver
Best Of Oaks
03.2018 - 03.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Education
Associate of Science - Psychology
Johnson County Community College
Overland Park, KS05.2024
No Degree - National Child Passenger Safety Training
National Child Passenger Safety Training
North Kansas City, MO09.2023
No Degree - Community Health Services
Wichita State University
Wichita, KS12.2022
No Degree - Medical Interpretation
Jewish Vocational Service
Kansas City, MO07.2020
Skills
- Resource Coordination
- Client Relationships
- Critical Thinking
- Time Prioritization
- Patient Care Activities
- Compassionate
- Patient
- Patient Health Information Access
- Supporting Navigation
- Reporting Tools
- Service Quality
- Self motivation
- Interpersonal Skills
- Case Notes
- Case Planning and Management
- Educating Healthcare Clients
- Contact Management Systems
- Medical Records Management
- Patient Interaction
- Group Activities
- Providing Feedback
- Team Support
- Gathering Referrals
- Service Referrals
- Reliability and Dedication
- Punctual and Hardworking
- Coaching Patients
- Creative Solutions
- Conflict Negotiation
- Spreadsheet Tracking
- Appointment Confirmation
- Medication Side Effect Knowledge
- Patient Interviewing Skills
- Interpreting Physician Orders
- Bilingual in Swahili and English
Certification
- Certified Medical Interpreter
- Certified Community Health Worker
- Certified Child Passenger Safety Technician
Languages
Swahili
Native or Bilingual
Timeline
Refugee Health Navigator
Catholic Charities
06.2022 - Current
Certified Medical Aide
Lakeview Village
06.2021 - 04.2022
Certified Nurse Assistant
The Forum At Overland Park
05.2019 - 05.2021
Receptionist
Enhanced Homecare
04.2019 - 07.2019
Caregiver
Best Of Oaks
03.2018 - 03.2019
Associate of Science - Psychology
Johnson County Community College
No Degree - National Child Passenger Safety Training
National Child Passenger Safety Training
No Degree - Community Health Services
Wichita State University
No Degree - Medical Interpretation
Jewish Vocational Service
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