Belen Aparicio
Highland,CA
Summary
Experienced and dependable general worker, Well-versed in spa procedures and practices.
Results-driven individual with a solid track record in customer service, delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Spa Attendant
SERRANO SPA @ YAAMAVA Resort & Casino
Highland, CA
10.2021 - 07.2023
- Greeted guests and provided them with information on spa services
- Advised customers on treatments best suited for their needs, based on their individual requirements.
- Provided leadership to Spa Attendants, ensuring high quality customer service was maintained.
- Trained new staff members on proper operation of equipment and procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted in the daily operations of the spa, including restocking, ordering supplies and maintaining cleanliness of treatment rooms.
Office Assistance
M Painting & Service Inc.
Bloomington, California
02.2020 - 03.2021
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing spreadsheet reports, and maintaining records.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Education
EASTHETICS
CEN Beauty Academy
Jurupa Valley 09-2020
Skills
- Bilingual in both engilsh & spanish
- Health and Safety Regulations
- Strong leadership
- Opening and closing procedures
- Meticulous attention to detail
- Customer service expertise
- Guest Engagement
- Reception Management
- Spa treatment services expert
- Chemical facial peels
- Skin Care regimen design
- Raya Skin product expert
Certification
Licensed Esthetician: March 2021
Accomplishments
Forbes Travel Guide Exceptional Service Certificate.
Timeline
Lead Spa Attendant
SERRANO SPA @ YAAMAVA Resort & Casino
10.2021 - 07.2023
Office Assistance
M Painting & Service Inc.
02.2020 - 03.2021
EASTHETICS
CEN Beauty Academy
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