Belen Castro
Opa-locka,FL
Summary
Always looking to learn new skills, take on extra responsibilities, and grow professionally. I am interested in being able to help others and provide solutions to their problems.
Overview
3
3
years of professional experience
Work History
Reception Assistant
St. Thomas University Library
01.2023 - 05.2023
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Streamlined office operations for increased efficiency through effective organization and management of files and documents.
- Reduced wait times by efficiently handling a high volume of incoming calls, directing them to the appropriate personnel.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
Customer Service Cashier
Veterinary Clinic
03.2020 - 07.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Streamlined the checkout process for faster service and improved customer experience.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Certification of High School Graduation -
Instituto Dr. Andres Pastorino
Montevideo, Uruguay 12.2021
Bachelor of Science -
St. Thomas University
Miami Gardens, FL05.2026
Skills
- Teamwork
- Problem-Solving
- Handling conflict
- Office administration
- Hard working
- Agility
- Focus
- Time management
- Scheduling Appointments
- Mail Handling
- Organizational Skills
Additional Information
- Experience performing PCRs
- Short experience growing cancer cells
- Experience in biology and anatomy and physiology laboratories
Personal information
- Date of Birth: 01/19/04
- Nationality: Uruguayan
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
References
- Dr. Dora Pilar Maul, Professor of Biology, College of Health Sciences and Technology, (305) 628-6603, dmaul@stu.edu, Professor
- Dr. Jaime Machado, Doctor of Veterinary Medicine and Technology, +598 99 621 313, cbp.jaime@gmail.com, Boss
Timeline
Reception Assistant
St. Thomas University Library
01.2023 - 05.2023
Customer Service Cashier
Veterinary Clinic
03.2020 - 07.2022
Certification of High School Graduation -
Instituto Dr. Andres Pastorino
Bachelor of Science -
St. Thomas University
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