Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Belen Cordero

Waco,TX

Summary

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

Affordable Dentures & Implants
Waco, TX
06.2023 - Current
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with scheduling appointments for clients and visitors.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Responded to customer inquiries via phone, email, and in person.
  • Greeted customers warmly and made them feel welcome.
  • Handled sensitive information in a confidential manner.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

Front Desk Receptionist

Waco Cardiology Cath Lab
Waco , TX
04.2016 - 06.2023
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with scheduling appointments for clients and visitors.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.

Education

Waco High School
Waco, TX
05-2006

Skills

  • Scheduling
  • Telephone Etiquette

Languages

Spanish
Professional

Timeline

Front Desk Receptionist

Affordable Dentures & Implants
06.2023 - Current

Front Desk Receptionist

Waco Cardiology Cath Lab
04.2016 - 06.2023

Waco High School
Belen Cordero