Belen Davila
Los Angeles,CA
Summary
Dynamic HR Manager with a proven track record at Cicoil & Power Connector, specializing in cultural change and organizational transformation. Excelled in transforming workplace dynamics, enhancing employee engagement, and streamlining HR processes. Skilled in conflict resolution and training delivery, achieving significant improvements in safety awareness and operational efficiency.
Overview
8
8
years of professional experience
Work History
HR Manager
Cicoil & Power Connector
Santa Clarita / Bohemia, CA / NY
04.2023 - Current
- Provided guidance to General Managers on change management principles, strategies, tactics, and tools to ensure successful culture initiatives.
- Coached, mentored, and trained the management team to improve buy-in from their teams.
- Developed and implemented strategies to improve safety awareness and accountability across all teams, from production to management.
- Collaborated with hiring managers to understand position requirements, develop recruitment strategies, and create position pay bands.
- Collaborated with the General Manager to recruit and hire an engineering team, ensuring alignment with technical skill requirements and organizational culture fit.
- Managed and monitored culture temperature, providing detailed reports, and recommending initiatives for optimization.
- Conducted exposure analysis to assess impacts of reduction in force across the entire portfolio, informing potential legal impact.
- Developed and implemented a compensation structure with corresponding pay bands based on a comprehensive skills matrix.
- Implemented various training programs, including TypeCoach, state-grant leadership training for frontline workers, feedback techniques, wage and hour compliance for managers, and a comprehensive series of safety training.
- Developed a KPI inventory for various business units to adopt and tailor to their specific goals, enhancing alignment and performance tracking for the portfolio.
- Managed day-to-day people operations, including auditing payroll, facilitating open enrollment meetings, addressing benefit inquiries, overseeing employee relations, coordinating performance management processes, conducting onboarding and offboarding, and implementing employee engagement initiatives.
HR Generalist / Recruiter
Diamond Mattress
Compton, CA
03.2022 - 04.2023
- Administer day-to-day human resource programs, including but not limited to compensation, benefits, and leave; performance; recruiting; productivity; recognition and morale; occupational health and safety; and training.
- Overseas payroll team and processes, including, but not limited to, biweekly payroll processing, employee deductions, management of fringe benefits and wages, union dues, pension contributions, and year-end forms.
- Provide CFO and Accounting department biweekly and month-end payroll reports.
- Update and streamline the rollout of the employee handbook, both union and non-union, and ensure employees sign via HRIS.
- In charge of key audits, such as accruals, I-9, safety training, and anti-harassment.
- Benefit management, including 401(k), benefit eligibility, and LOA.
- Successfully transitioned open enrollment to electronic enrollment via HRIS, accelerating the process, and reducing discrepancies.
- Training and Development leader - soft skills, lean training, and position-specific training to reduce liability risks and operate effectively.
- Implement and administer new hire processes: Applicant Tracker, e-onboarding, WOTC tracking, I-9 documentation, and ensuring company policies are reviewed and signed by the employee.
- Maintain compliance with federal, state, and local employment laws and regulations, and reporting.
- Create company-wide policies and recommend best practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Completed process improvement and employee engagement projects on time and under budget, while resolving complex issues for senior leaders.
- Fielded employee inquiries related to insurance, pension plans, vacation, sick leave, and employee assistance.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures, such as recruitment overview, conflict management, and job satisfaction.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices while saving $20,000 a year by leveraging in-house recruitment.
- Updated work structure by conducting job analysis (including safety) across two organizations and updated job descriptions for all positions.
- Created cross-training schedule for HR department and trained team in benefit management, recruitment process, and yearly audits.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Payroll Specialist
Diamond Mattress
Compton, CA
04.2021 - 03.2022
- Review and maintain payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions for 200 employees
- Ensure accurate and timely processing of payroll updates including new hires, terminations, pay rate changes
- Prepare accurate records and reports of payroll for company VP, Controller and CFO
- Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices
- Implemented multi-company e-onboarding
- Support Managers and Senior Leadership with various reports such as vacation, liability and meal penalty reports, hours summaries, PTO Accruals, OSHA Hours, and additional reports as needed
- Ensure CA DOL Compliance when creating Manual checks for Final Pay by avoiding late payments and providing earning statements within specified time period
- Perform routine duties required to administer and execute human resource programs including compensation, benefits, and leave, disciplinary matters, union grievances, productivity, recognition and morale, OSHA and safety compliance, and training and development
- Attend in employee disciplinary meetings, terminations, and union meetings
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards
- Documented and processed all garnishments for bankruptcies, student loans and child support orders
- Maintained consistent knowledge of multi-state and local tax regulations
- Collaborated with technology programmers to remedy system problems to achieve timely employee payments by integrating timekeeping system with HRIS
Payroll Coordinator
GT's Living Foods
Vernon, CA
07.2019 - 04.2021
- Separate employees by classifications (Exempt/Nonexempt), and various departmental codes to create and calculate payroll journal entries for general ledger
- Create and maintain healthy Payroll Scorecard by actively looking to lower Retro's, meal penalties, and increase Direct Deposit enrollments
- Scorecard data was used to provide Supervisors/Managers coaching opportunities in improving Scorecard factors
- Audit payroll registers on Excel prior to Payroll Submittal and make payroll adjustments such as, Arrears, Benefits adjustments, Prorated pay, and retros
- Assisted on DOL Pay Discrepancy investigation by pulling and organizing data, and auditing pay trail, and resulting in succeeding outcome
- Onboard both exempt and non-exempt new hires on WFN and D365 twice per week
- Calculate shift differential rates and regular rate of pay for employees with varying schedules and departments
- Support Managers and Senior Leadership with various reports such as vacation, liability and meal penalty reports, hours summaries, PTO Accruals, OSHA Hours, and additional reports as needed
- Ensure CA DOL Compliance when creating Manual checks for Final Pay by avoiding late payments and providing earning statements within specified time period
- Assisted in change of organization wide pay frequency change from bi-weekly to semimonthly by creating and delivering Trainings, Learning Material, and updating Accruals
- Payroll went from 26 to 24 cycles, resulting in administrative savings
- Conduct several weekly audits including employee roster, timecard, Ontime terminations, to limit company exposure with pay related issues
- Translated General Liability Release, job descriptions and other HR/Payroll documents to Spanish
- Employed error identification and audit tools to effectively resolve payroll discrepancies
- Managed payroll for organization of 1100 personnel
Case Manager
123 Home Care
Los Angeles, CA
11.2018 - 07.2019
- Manage team of several hundred Qualified Caregivers
- Successfully matched qualified Caregivers with patients by matching client health needs, and schedule requirements
- Develop 'Customized Care Plans' for clients by conducting In-home/In-Hospital Assessment to better understand their physical and or mental needs from Caregiver
- Caregivers were extensively vetted and screened prior to partnering them with client
- Utilize Clear Care platform ATS to Vet, and match, and manage schedules for given set of Caregivers
- Coordinate and schedule customer service visits to address sensitive topics and resolve any issues between caregiver and client
- Educate prospective clients and families in person or over phone about '123's' available services and extensive Caregiver Screening Process
- Build relationship with clients, families, and referral sources in community (hospitals, nursing facilities assisted living facilities, Dr Offices, etc.) to increase '123's' market share
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs
Interpreter/ Subject Matter Expert
Molina Healthcare
Long Beach, CA
01.2017 - 11.2018
- Provide telephonic interpretation for various departments: Member Services, Case Management, NAL, and Care Coordination for different lines of business: Medicare, Medicaid, DUAL/ MMP and Marketplace
- Appointed as Subject Matter Expert and help supervisor with day-to-day task and logistics
- Translator / Interpretation for Patient/ medical appointments
- Translate English to Spanish for patients during doctor and hospital appointments as well as legal purposes
- Provide professional interpretation service that follows interpreting ethics and protocol to ensure member is receiving needed information
Education
Masters - Human Resource Management
Georgetown School of Continuous Studies
Washington, DC11.2024
Bachelor of Arts - Linguistics
University of California, Santa Barbara
Santa Barbara, CA06.2016
Language Interpretation And Translation -
Southern California School of Interpretation
Santa Fe Springs, CA06.2014
Skills
- Cultural change and transformation
- Change management and employee buy-in
- High cultural and emotional intelligence
- Training delivery
- HR process improvement solutions
- HR policies and procedures expertise
- Conflict resolution
- Workplace safety
- HRIS Management (ADP, Paycom, and UKG)
- Human resources audits
- Benefit management
- Development of employee handbooks and policies
- Union, Collective, and Bargaining Agreement
- DOL Regulations, Wage & Hour
- MS Suite
- Adobe
- Smartsheets
Languages
Spanish, Excellent
Skills
Excellent, Very Good, Very Good, Very Good, Very Good, Good, Very Good, Excellent, Very Good, Excellent, Very Good
Languages
Spanish
Native/ Bilingual
Timeline
HR Manager
Cicoil & Power Connector
04.2023 - Current
HR Generalist / Recruiter
Diamond Mattress
03.2022 - 04.2023
Payroll Specialist
Diamond Mattress
04.2021 - 03.2022
Payroll Coordinator
GT's Living Foods
07.2019 - 04.2021
Case Manager
123 Home Care
11.2018 - 07.2019
Interpreter/ Subject Matter Expert
Molina Healthcare
01.2017 - 11.2018
Masters - Human Resource Management
Georgetown School of Continuous Studies
Bachelor of Arts - Linguistics
University of California, Santa Barbara
Language Interpretation And Translation -
Southern California School of Interpretation
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