BELEN DESANCTIS
50 Twin View Dr.,Twin Mountain,New Hampshire
Summary
Driven professional with a proven track record at Okako Optical Shop-Navy Exchange, excelling in customer engagement and financial accuracy. Mastered full-cycle accounting and exceptional people skills, enhancing customer loyalty and streamlining payment processes. Achieved significant efficiency improvements by implementing organized systems and fostering positive client relationships.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Associate , Interpreter
Okako Optical Shop- Navy Exchange
04.2013 - 10.2017
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Interpreted conversations between foreign language-speaking clients and others.
Cashier Manager
Ermelinda Cronin
04.2008 - 02.2011
- Built positive relationships with customers to increase repeat business.
- Monitored areas for security issues and safety hazards.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Bookkeeping Assistant
Cooperative Store
01.1990 - 02.1992
- Validated and recorded invoices and resolved discrepancies with vendors.
- Maintained inventory of office supplies and placed orders.
- Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
- Processed employee and contractor expense reimbursements quickly.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Corrected discrepancies in financial records for balanced books.
- Implemented orderly, organized filing systems for easy record retrieval.
Education
Bachelor of Science - Accounting
University of Mindanao -Davao City Philippines
Bolton St. Davao City Philippines03.1992
Skills
- Payment Processing
- Excellent people skills
- Product Sales
- Full-cycle accounting
- Confidential Document Control
- Quickbooks
- Cash Handling Accuracy
- Cash Register Operation
- Payment Collection
- Financial Reporting
- Expense Tracking
- Account Reconciliation
Accomplishments
I was recognized as reliable service and dedication to customer satisfaction and exceptional performance from the General Manager, Navy exchange Sasebo Japan.
Certification
-Junior Philippine Institute of Accountants 1990-1992
-Computer Vocational course, Basic Integrated Programming for Three months by Educational Department Program of the People's Electronic's Servicing.
Fishing, Cooking
My husband and i enjoy both offshore and inshore fishing and i am better fisherman then him :). I love to cook also especially Filipino Cuisine, japanese cuisine , Italian cuisine, etc. It has often said that the way to a man's heart is through his stomach = you can make a man love you by giving him good food :)
Languages
English
Full Professional
Japanese
Professional Working
Tagalog, Bisayan
Native or Bilingual
Timeline
Sales Associate , Interpreter
Okako Optical Shop- Navy Exchange
04.2013 - 10.2017
Cashier Manager
Ermelinda Cronin
04.2008 - 02.2011
Bookkeeping Assistant
Cooperative Store
01.1990 - 02.1992
-Junior Philippine Institute of Accountants 1990-1992
-Computer Vocational course, Basic Integrated Programming for Three months by Educational Department Program of the People's Electronic's Servicing.
Bachelor of Science - Accounting
University of Mindanao -Davao City Philippines
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