BELEN MARTINEZ
Orem,UT
Overview
4
4
years of professional experience
1
1
Certification
Work History
Junior Mentor for International Students
Utah Valley University
Orem, USA
08.2024 - Current
- Company Overview: International Student Council (ISC)
- Enhanced the university experience for nearly 600 international students by providing academic guidance, emotional support, and assistance with class registration, housing, transportation, and textbook purchases
- Increased international student retention by 35% through organizing 50+ activities with 15+ organizations
- Social media management
- International Student Council (ISC)
Supervisor - Adventure Trip Leader
Utah Valley University
Orem, USA
03.2024 - 11.2024
- Company Overview: Outdoor Adventure Center
- Developed a tracking system to document the trip planning process, ensuring quality programming and safe transportation
- Managed trip equipment, inventory, reservations, maintenance, and repairs, ensuring equipment was in proper working order
- Facilitated group activities and managed risk, ensuring a safe and positive environment for all participants
- Handled customer service through post-trip evaluations and social media management, including daily posts on Instagram, Facebook, and updates on the OAC website
- Administered and promoted online registrations for trips and events through Campus Connection and University Tickets
- Assisted in leadership training sessions, focusing on group development, judgment, decision-making, communication, and time management
- Tracked certifications for all trip leaders, including Wilderness First Aid, Swift Water Rescue, and other relevant certifications
- Outdoor Adventure Center
SLWC Front Desk Assistant
Student Life and Wellness Center
Orem, USA
08.2023 - 03.2024
- Greeted customers, answered phones, and handled cash management and compliance
- Assisted with rentals, fitness class sign-ups, and membership creation
- Ensured proper facility and equipment use and maintained cleanliness
- Collaborated with the team to schedule and program activities for the facility
Live-in Au Pair
AuPairCare
Sarasota, USA
04.2021 - 05.2022
- Provided full-time care for two children, aged 1 and 5, managing their daily schedules and planning educational activities
- Prepared healthy meals and ensured the children's safety and well-being during indoor and outdoor activities
- Collaborated with parents to establish a routine that resulted in improved behavior and sleep patterns
- Managed transportation for the children to various activities
Education
Bachelor of Arts - Art and Design
Utah Valley University
Orem, UTSkills
- Communication
- Customer Service
- Organization
- Teamwork
- Adaptability
- Critical Thinking & Decision-Making
- Leadership
- Event planning
- Social media management
- Time management
Certification
- Event Planning, Design, and Management, Hudson Community College, 2022
- Visual Arts, UCLA, 2022
- Childcare, AuPairCare, 2022
- Safe Driver Training
Languages
- Spanish, Native/Bilingual Proficiency
- English, Professional Proficiency
Timeline
Junior Mentor for International Students
Utah Valley University
08.2024 - Current
Supervisor - Adventure Trip Leader
Utah Valley University
03.2024 - 11.2024
SLWC Front Desk Assistant
Student Life and Wellness Center
08.2023 - 03.2024
Live-in Au Pair
AuPairCare
04.2021 - 05.2022
Bachelor of Arts - Art and Design
Utah Valley University
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