Aura Cristina Salcedo
Miami,FL
Summary
Analytical professional with technical knowledge and problem-solving skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome.
Overview
3
3
years of professional experience
Work History
Sales and Network Development Intern
Porsche Latin America
Miami, FL
01.2022 - 10.2022
- Developed ongoing coaching to market trainers regarding Porsche Academy and other training related topics
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Gathered data for market research projects and analyzed findings to make recommendations.
- Collaborated with team members to create a comprehensive social media strategy.
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Organized three main training events with over 500 participants
- Led in developing and creating 30 web-based trainings for markets in Latin America
- Mentored market trainers to ensure all local training activities are accurately reported in Porsche Academy
- Managed training main system Porsche Academy, used for reports, accept new accounts and track overall performance of markets
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Prepared invoices, purchase orders, and expense reports according to company policies.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Tenant Services Coordinator
Jones Lang Lasalle
Miami, FL
10.2021 - 12.2021
- Reported Property Managers and Management team with all tenant inquiries
- Organized daily tenants move-in/move-outs, facilitates completion of tasks for tenants and file lease agreements
- Maintained and updates vendor and tenants' files and compliance status.
- Organized and maintained tenant files to ensure accuracy of data.
- Managed tenant inquiries and complaints, responding in a timely manner.
- Performed regular property inspections to assess condition and identify issues requiring attention.
- Researched local housing laws and regulations to ensure compliance with applicable statutes.
- Created reports summarizing occupancy rates, rent collections, leasing activities.
- Assisted with the preparation of marketing materials to advertise vacancies in properties owned by the company.
- Provided guidance on housing laws and regulations to tenants and staff members.
- Developed relationships with local vendors providing goods or services related to tenant services.
- Utilized active listening and strong communication skills to promote positive working relationships with both vendors and tenants.
- Interfaced as corporate liaison between tenants and management office team.
Student Office Assistant
Florida International University, College of Medicine
02.2020 - 08.2021
- Evaluated inquires received from current, past and future students
- Organized different departments such as Academic Records, financial aid, Admissions department and Dean's office with paperwork
- Generated daily tasks to maintain office
- Supervised office of student affairs with ceremonies, special programs and holiday events.
Community Assistant
CA Ventures – Identity Miami
07.2019 - 02.2020
- Demonstrated expertise in conducting daily tours to showcase amenities
- Successfully achieved and exceeded targets, signing over 150 new residents and managing 60 lease renewals
- Proficiently reviewed and analyzed financial statements, identifying areas for cost optimization and revenue enhancement
- Collected data from the total building revenue and expenses for the year
- Recommended courses of action to upper management.
Education
Master of Business Administration (MBA) in Business Analytics -
Florida International University
04.2024
Bachelor of Business Administration - International Business and Marketing
Florida International University
08.2021
Skills
- Microsoft Office (Word, PowerPoint, Excel), Oracle, Tableau, Canva, Power BI, Microsoft Project, Data Visualization and Presentations
- Spreadsheet Tracking
- Scheduling
- Mail Distribution
- Report Writing
- Research
- Presentations
- Project Support
- Recordkeeping
- Analytics
- Meeting Coordination
- Creative and Resourceful
- Tech-Savvy
- Data Evaluation
Other
Phi Sigma Sigma Delta Kappa Chapter, Order of Omega Honor Society, Fluent Spanish, Fluent English, Basic French, Microsoft Office (Word, PowerPoint, Excel), Oracle, Tableau, Canva, Power BI, Microsoft Project, Data Visualization and Presentations
Timeline
Sales and Network Development Intern
Porsche Latin America
01.2022 - 10.2022
Tenant Services Coordinator
Jones Lang Lasalle
10.2021 - 12.2021
Student Office Assistant
Florida International University, College of Medicine
02.2020 - 08.2021
Community Assistant
CA Ventures – Identity Miami
07.2019 - 02.2020
Master of Business Administration (MBA) in Business Analytics -
Florida International University
Bachelor of Business Administration - International Business and Marketing
Florida International University
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