Summary
Overview
Work History
Education
Skills
Certification
Workingstrengths
Personal Information
Timeline
Generic

Belen Ramirez

Los Angeles,CA

Summary

  • Dedicated and enthusiastic professional with a strong work ethic seeking opportunities for growth within your company. Offers valuable life experience and a range of working strengths.
  • Highly organized and efficient multitasker with excellent prioritization skills.
  • Customer service and conflict resolution professional with strong skills in providing exceptional customer service and effectively resolving conflicts.
  • Strong and positive leadership and managerial skills.
  • Ability to learn quickly and accept responsibility.
  • Strong oral and written communication skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Assistant Manager

Romantix Inc.
Whittier
05.2012 - 06.2019
  • Organized assigned departments, kept current with sales and promotions; ensured that company procedures and policies were being upheld by staff.
  • Resolved customer concerns in a timely manner.
  • Trained and supervised new and existing employees, making sure that they are knowledgeable and capable of performing exchanges and price adjustments, following security practices, and exceeding customer service skills.
  • Encouraged and set goals for participation in rewards memberships, established a strong client base to exceed sales goals, maintained inventory control; processed weekly shipments, executed store displays according to appropriate sports/holiday seasons, and company standards.

Campus Supervisor

El Monte Union High School District
El Monte
01.2003 - 06.2016
  • On sight campus security
  • Duties, general supervision and patrol of students and visitors
  • Implement and maintain district and school's rules and procedures to prevent unruly and disruptive behavior, and loss or damage to equipment and property
  • Promote a safe and secure environment for students and faculty.

Varsity Jacket Coordinator

Sargents Sporting Goods
Whittier
11.2004 - 03.2011
  • Performed general office duties daily including the handling of multiple phone lines and customer requests
  • Assisted CEO & of Operations in personal and administrative tasks
  • Updated and implemented new methods for entire Varsity Jacket department, responsible for annual booking orders and all new jacket orders
  • Provide and maintain excellent customer relations while maintaining efficient productivity for all
  • Coordinated daily cash reconciliation at high volume
  • Processed custom team and private orders and dealt with vendors directly
  • Created a streamlined sales tracking system to chart trends among top selling products
  • Trained new employees on fundamentals to ensure success counseled and advised employees on performance concerns
  • Weekend store keyholder.

Office Manager

Platinum Painting
Pico Rivera
01.1994 - 02.2004
  • Maintained corporate accounts, accounts payable and receivables performed all payroll and bank transactions
  • Maintained relations between co-workers and clients
  • Responsible for all company marketing.

Shift Supervisor, Color Specialist, Training Instructor

Kinkos Copy Center
Burbank
10.1995 - 07.1998
  • Shift supervisor for both first and second shifts
  • Consistently dealt with large corporate accounts, meeting quality standards and stringent deadlines
  • Reorganized the Color Copy and Custom Printing departments
  • Established a steady clientele, implemented copy theft record and reduced color copy shortages
  • Trained and tested co-workers on copy machines and company policies and procedures for management positions.

Education

AS in Criminal Justice and Corrections -

Rio Hondo College
Whittier, CA
01.2003

High School Diploma in General Education -

Whittier High School
Whittier, CA
01.1986

Skills

  • Effective Multitasking
  • Strategic Prioritization
  • Service Excellence
  • Resolution Facilitation
  • Effective Leadership
  • Operational Oversight Skills
  • Adaptable Learner
  • Executive Assistant Background
  • Staff Supervision
  • Employee performance evaluation

Certification

Guard Card

Workingstrengths

  • Ability to multitask while being able to prioritize and remain organized.
  • Strong customer service skills as well as conflict resolution skills.
  • Strong and positive leadership and managerial skills.
  • Ability to learn quickly and accept responsibility.
  • Strong oral and written communication skills.

Personal Information

Title: Personal Assistant & Customer Service Expert

Timeline

Assistant Manager

Romantix Inc.
05.2012 - 06.2019

Varsity Jacket Coordinator

Sargents Sporting Goods
11.2004 - 03.2011

Campus Supervisor

El Monte Union High School District
01.2003 - 06.2016

Shift Supervisor, Color Specialist, Training Instructor

Kinkos Copy Center
10.1995 - 07.1998

Office Manager

Platinum Painting
01.1994 - 02.2004

AS in Criminal Justice and Corrections -

Rio Hondo College

High School Diploma in General Education -

Whittier High School

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Belen Ramirez