Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belen Santos

Frisco

Summary

Dynamic professional with a proven track record at Tuesday Morning, excelling in inventory control and issue resolution. Recognized for enhancing customer satisfaction through effective communication and team member training. Adept at optimizing processes, resulting in improved delivery times and reduced discrepancies, while maintaining high-quality standards in fast-paced environments.

Overview

2021
2021
years of professional experience

Work History

Expeditor

Tuesday Morning
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
  • Addressed supply problems and developed creative solutions to prevent delays.
  • Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
  • Assisted in reducing lead times by coordinating with production teams on material requirements and schedules.
  • Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
  • Trained new expeditors and food runners according to company policies and standards.
  • Optimized warehouse organization, ensuring easy access to materials for expedited order processing.
  • Trained new staff on expediting procedures, raising overall competency of team.
  • Maintained high quality standards by conducting thorough inspections of incoming materials.

Online Personal Shopper

Walmart
  • Enhanced communication between departments to ensure seamless order management and fulfillment.
  • Collaborated with suppliers for timely delivery, minimizing production delays.
  • Streamlined order processing by implementing efficient scheduling and tracking systems.
  • Participated in continuous improvement initiatives, suggesting new strategies for improving overall operations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Tracked substitutions and informed customers of changes.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.

Laborer

Mi-lare Fence
06.2018 - 06.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Inspected tools and equipment to maintain safety and efficiency.

Education

Milby High School
1601 Broadway St Houston Tx 77012

Skills

  • Inventory control
  • Team member training
  • Guest service
  • Strong organization
  • Issue resolution

Timeline

Laborer

Mi-lare Fence
06.2018 - 06.2020

Expeditor

Tuesday Morning

Online Personal Shopper

Walmart

Milby High School

Similar Profiles

CREATE PROFILE
Belen Santos