Belen Seibert
Gilbert,USA
Summary
I am a very enthusiastic and confident medical professional with over twenty years of experience in medical billing and account management. I am skilled in handling complex billing issues, ensuring accuracy, and meeting deadlines. I have a strong focus on team collaboration and adaptability to changing needs. Reliable communicator and problem-solver with proficiency in billing software, customer service, and financial reconciliation. Prepared to deliver results and contribute effectively in fast-paced environment.
Overview
26
26
years of professional experience
Work History
AR Billing Representative
Southeast Valley Gastroenterology
01.2020 - Current
- Request and process financial payments and deposits from patient regarding outpatient surgery deposits, prior authorization and patient calls and collections
- Handled all aspects of billing and collections, charge entries, payment postings, insurance verifications, and balance billing and patient collections
- Reviewed and solved account and billing discrepancies.
- Trained new hires on company-specific billing software, policies, and procedures, promoting team cohesion and productivity.
Medical Biller & Benefits Coordinator
AOC Physicians
08.2014 - 12.2020
- Knowledge to handle all aspects of billing and collections, included charge entry, insurance verification, pricing & preparing cost estimates
- Requested and processed financial payments about outpatient surgery
- Aided with translating for Spanish speaking patients
- Verified insurance of patients to determine eligibility.
- Able to communicate with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
Biller & Benefits Coordinator
End Results Claim Service
09.2014 - 08.2018
- Company Overview: Insurance Billing Service/Practice Management
- Implemented new billing software system
- Aided in the creation of new patient charting
- Handled multiple projects, resulting in a smoothly run operation
- Insurance Billing Service/Practice Management
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Kept all patient information secure and confidential.
Medical Biller/Collector
Central AZ Medical Associates
05.2011 - 09.2014
- Handled all aspects of billing and collections, charge entries, payment postings, insurance verifications, and balance billing and patient collections
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Medical Biller & Collector
Good Health Financial
01.2012 - 01.2014
- Handled all aspects of billing and collections, included charge entry, insurance verification & balance billing and patient collections
- Responsible for monitoring and the updating of necessary documentation
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Account Representative
Good Health Financial
08.1998 - 08.2011
- Handled all aspects of billing and collections, included charge entry, insurance verification & balance billing and patient collections
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
Education
High School -
Canutillo High School
El Paso, TXMedical billing and coding -
AAPC
Phoenix, AZCoding Associate -
American Health Information Management Association
01.2017
Skills
- Medical Coding
- Inpatient and Outpatient
- Claims Processing
- Full Cycle Medical Biller
- Insurance Verification
- PCP Referrals
- Prior Authorizations
- Patient Consultations
- Data Entry
- Patient Advocate
- Financial Counselor
- Procedure Collections
- Payment Posting
- ICD 10
- CPT & Modifiers
- Insurance follow up/through
- Appeals
- Resolution of aged claims and patient accounts
- Business operations support
- Customer relations skills
- Microsoft Office
- Biligual (Spanish)
- Technical knowledge
- Data entry experience
Languages
Spanish
Native or Bilingual
Timeline
AR Billing Representative
Southeast Valley Gastroenterology
01.2020 - Current
Biller & Benefits Coordinator
End Results Claim Service
09.2014 - 08.2018
Medical Biller & Benefits Coordinator
AOC Physicians
08.2014 - 12.2020
Medical Biller & Collector
Good Health Financial
01.2012 - 01.2014
Medical Biller/Collector
Central AZ Medical Associates
05.2011 - 09.2014
Account Representative
Good Health Financial
08.1998 - 08.2011
Medical billing and coding -
AAPC
Coding Associate -
American Health Information Management Association
High School -
Canutillo High School
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