Belen Terrones
Salem,OR
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
5
5
years of professional experience
Work History
Therapeutic Mentor
Is Living
11.2023 - 05.2024
- Coordinated with external service providers to ensure seamless continuity of care for clients.
- Guided clients through the development of individualized safety plans to support crisis prevention and management.
- Educated families on how to effectively navigate complex service systems and advocate for their loved ones'' needs.
- Enhanced client communication skills through regular one-on-one mentoring sessions and role-playing exercises.
Caregiver
New Horizons
05.2023 - 11.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver
The Springs Living
06.2022 - 06.2022
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed safe lifting and transferring techniques to transport residents.
Waitress
La Fondita Mexican Restaurant
02.2021 - 08.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Inbound Stower
Amazon
10.2019 - 03.2021
- Used handheld scanner to sort products onto appropriate shelves daily.
- Continuously pulled items weighing up to [Number] pounds off carts and placed on correct shelves.
- Assisted in loading delivery trucks to facilitate timely dispatch for deliveries.
- Operated lift and hand trucks to transfer materials to and from target areas.
Cashier
Kohl's
12.2018 - 06.2019
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
Education
Some College (No Degree) - Hair Design
Johnny Matthew's Hairdressing Training School
Salem, ORHigh School Diploma -
Mckay High School
Salem, OR06.2018
Skills
- Customer Service
- POS Systems
- Cash Handling
- Product Scanning
- Cash Register Operations
- Product Location
- Employee Training
- Reliable and Responsible
- Price Identification
- Cooperative Attitude
- Honest and Ethical
- Cleaning and Sanitizing
- Problem-Solving
- Problem Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Therapeutic Mentor
Is Living
11.2023 - 05.2024
Caregiver
New Horizons
05.2023 - 11.2023
Caregiver
The Springs Living
06.2022 - 06.2022
Waitress
La Fondita Mexican Restaurant
02.2021 - 08.2021
Inbound Stower
Amazon
10.2019 - 03.2021
Cashier
Kohl's
12.2018 - 06.2019
Some College (No Degree) - Hair Design
Johnny Matthew's Hairdressing Training School
High School Diploma -
Mckay High School
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