BELEN TORRES

VACAVILLE,CA

Summary

Successful mental health professional with 9 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Overview

years of professional experience

Work History

RE-ENTRY COACH

GRAY HAVEN INC

08.2021 - Current

Assisted individuals with criminal histories and mental health conditions address self-determined rehabilitation needs and develop customized vocational goals.
Consulted with interdisciplinary teams to enhance coordination of care.
Facilitated group workshops on life skills, job readiness, and coping strategies for a smooth transition back into society.

CLINICAL SERVICE COORDINATOR

CRESTWOOD BEHAVIORAL HEALTH

01.2019 - 01.2021

As lead clinical service coordinator, I initiated bio psychosocial assessments and assisted consumers with mental health services
My biggest accomplishment was serving Solano County's population of color, poverty, mental health and substance use disorders

DIRECT STAFF

BCFS

01.2018 - 01.2019

Gave direct care as security and support for minors, protected under the ORR, in staff-secure facility
As minors attend daily activities, staff addressed behavioral issues and trauma responses, and guided them with problem solving

CRISIS INTERVENTION

ANKA BEHAVIORAL HEALTH

01.2015 - 01.2018

Gave direct care as a treatment team for 16 residents with mental health conditions and substance use disorders
Led groups in home and created spaces for art, self-expression, and recovery

Education

No Degree - Marriage And Family Therapy

University of San Francisco

Sacramento

BACHELOR OF ARTS - Psychology

California State University East Bay

01.2015

Skills

Direct communication
Teamwork and Collaboration
Problem-Solving

Customer Service
Attention to detail
Bilingual

Volunteer Experience

Lead staff development with themes of self-care, coping skills, and education.