Belen Winkler
Breckenridge,CO
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flight Attendant
LATAM Airlines
10.2022 - 03.2024
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Finance Insurance Manager
Metlife
04.2021 - 12.2022
- Implemented innovative cost-saving measures that increased efficiency while maintaining high-quality service standards for clients.
- Collaborated with cross-functional teams to develop comprehensive financial strategies, maximizing profitability and growth.
- Developed extensive financial models for accurate forecasting of company performance, driving strategic decision-making efforts.
- Provided detailed explanations of manufacturer and dealership service procedures and policies.
Account Manager
Bice Vida
04.2022 - 10.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Commercial Executive
Falabella Bank
01.2018 - 12.2020
- Developed and implemented strategic marketing plans for product launches, resulting in increased brand awareness.
- Strengthened client relationships through regular communication, ensuring high levels of satisfaction and repeat business.
- Facilitated business by implementing practical networking techniques.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Recruitment and Selection
Veterinary Hospital
10.2019 - 02.2020
- Played an active role in staff recruitment and selection processes, identifying top talent that would contribute positively to the team dynamic and overall performance.
- Assisted in the recruitment and selection of new players, contributing to a strong and diverse roster.
- Optimized staffing processes by implementing strategic recruitment and selection techniques.
- Assisted in the recruitment and selection of new staff members by participating in interviews and sharing valuable insights into the role requirements.
Sales and Marketing Specialist
Estee Lauder
06.2015 - 01.2018
- Regularly monitored industry trends to stay abreast of potential opportunities and challenges, providing crucial insights to inform strategic decisionmaking.
- Streamlined internal processes for improved efficiency, leading to higher productivity within the sales team.
- Boosted sales revenue by developing and implementing effective marketing strategies.
Education
No Degree - Engineering Administration
Duoc UC
Santiago Chile09.2021
High School Diploma -
L7
Santiago Chile 12.2015
Skills
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Bilingual
- Client Relations
- Customer service and assistance
Certification
- License flight attendant - airbus 319-320-321
- first Aid
- CPR
- Graphology
- Microsoft office
- Selection of administrative processes Duoc uc
- CMF
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Italian
Elementary
Timeline
Flight Attendant
LATAM Airlines
10.2022 - 03.2024
Account Manager
Bice Vida
04.2022 - 10.2022
Finance Insurance Manager
Metlife
04.2021 - 12.2022
Recruitment and Selection
Veterinary Hospital
10.2019 - 02.2020
Commercial Executive
Falabella Bank
01.2018 - 12.2020
Sales and Marketing Specialist
Estee Lauder
06.2015 - 01.2018
No Degree - Engineering Administration
Duoc UC
High School Diploma -
L7
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