Beles Abebe
Holly Springs,NC
Summary
Recent college graduate with a degree in Sociology and a strong academic background in global/public health and chemistry. Experienced in managing multiple responsibilities with compassion and professionalism, including long-term caregiving for a family member. Eager to contribute strong communication and organizational skills in a dental office setting while preparing for graduate school. Recently relocated from Los Angeles and committed to staying in the area long-term.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Media Project Manager
Flickr Dating App
11.2024 - Current
- Facilitate a safe and inclusive environment, moderating or hosting virtual events or Q&A sessions that lead to increased community engagement by 20-30%
- Collect and analyze feedback from users after their dates, identifying common pain points or areas for improvement, generating 25-50 actionable insights for future app updates or features
- Aid in improving match success rates, with AI features such as conversation starters or date tips, resulting in a 10-15% increase in users reporting positive date experiences or successful second dates
Crisis Intervention Counselor
Crisis Text Line
08.2020 - 02.2025
- Provided immediate, empathetic support to individuals in crisis, using active listening and rapport building techniques to quickly assess and address their needs.
- Navigated high-stress situations with a calm and composed demeanor, offering unwavering support to both clients and team members during intense moments.
- Curated and connected over 400 clients to vital community resources and services, ensuring they receive the most appropriate assistance tailored to their unique situations.
Food Justice Coordinator
Interfaith Refugee & Immigration Services
08.2024 - 01.2025
- Executed community outreach initiatives to enhance awareness and access to health resources for refugees living in the greater LA area.
- Coordinated a food distribution program to ensure essential supplies reached underserved populations in this same region.
- Facilitated education workshops on nutrition, that empowered over 50 client families to make informed dietary choices.
- Created and virtually distributed health surveys in varying languages in order to better understand what health and wellness challenges our clients were facing.
Jubilee Year LA Fellow
Jubilee Consortium
08.2024 - 01.2025
- Jubilee Year Los Angeles is a community-based program, focused on providing mentorship, resources, and support to young people in Los Angeles, with an emphasis on education, leadership, and social change.
- Obtained multiple certifications, such as OSHA, Food Safety Handling, and Forklift Training throughout my time in the program.
Retail Sales Associate
Nike Outlet
02.2023 - 07.2023
- Assisted with the successful opening of new store, with the first 1-2 months of revenue growth found at a rate 25-30% higher than the store's typical target, due to novelty and demand.
- Contributed to high customer satisfaction, achieving 90-95% customer satisfaction ratings through surveys and direct feedback.
- Built relationships with customers and increased repeat business, helping to drive customer return rates by 15-25% over time through offering exceptional customer service, product recommendations, and personalized experiences.
Community Health Worker
Lincoln Community Health Center
06.2020 - 04.2021
- Collaborated with a multidisciplinary team to enhance access to care and improve blood pressure monitoring for 30 Black men in Durham at risk for hypertension and related complications.
- Designed and implemented a tailored plan for hypertension management, incorporating feedback from patients and community stakeholders to ensure relevance and effectiveness in the Durham community.
- Fostered strong relationships with local stakeholders, focusing on continuous quality improvement and regular monitoring throughout the project's implementation phase.
Education
Bachelor's of Arts - Sociology, Global Health, Chemistry
Duke University
12.2023
Skills
- Feasibility analysis
- Project tracking
- Work flow planning
- Systems implementation
- Team collaboration
- Risk management
- Calm demeanor
- Decision-making
- Proofreading
- Task prioritization
- Customer relationship management (CRM)
- Time management
Certification
Food Safety Handling, 09/2024
Occupational Safety and Health Administration (OSHA), 09/2024
Forklift Training-3 years, 11/2024
Languages
English
Native or Bilingual
Spanish
Full Professional
Arabic
Elementary
Timeline
Social Media Project Manager
Flickr Dating App
11.2024 - Current
Food Justice Coordinator
Interfaith Refugee & Immigration Services
08.2024 - 01.2025
Jubilee Year LA Fellow
Jubilee Consortium
08.2024 - 01.2025
Retail Sales Associate
Nike Outlet
02.2023 - 07.2023
Crisis Intervention Counselor
Crisis Text Line
08.2020 - 02.2025
Community Health Worker
Lincoln Community Health Center
06.2020 - 04.2021
Bachelor's of Arts - Sociology, Global Health, Chemistry
Duke University
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