Belia Garcia
Odessa
Summary
Dynamic and creative professional with a strong background in customer service and food safety, honed at Churches Chicken. Proven ability to enhance product variety and customer satisfaction as a self-employed Baker. Recognized for meticulous attention to detail and effective team training, fostering a culture of excellence and collaboration.
Overview
9
9
years of professional experience
Work History
Baker
Self-employeed
Odessa, TX
05.2023 - Current
- Managed inventory of ingredients, ensuring freshness and quality in all baking processes.
- Operated baking equipment, maintaining high standards of safety and cleanliness.
- Developed diverse recipes for baked goods, enhancing product variety and customer satisfaction.
- Engaged with customers for feedback, adapting offerings based on preferences and trends.
- Created marketing materials highlighting unique selling points of baked goods to attract new clientele.
- Complied with health and safety codes to protect staff and customers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Parts Inspector
Cardone
Brownsville, TX
12.2018 - 03.2019
- Inspected parts for quality and compliance with industry standards.
- Documented inspection results and maintained accurate records.
- Utilized inspection tools such as calipers and micrometers effectively.
- Identified process improvements to enhance operational efficiency.
- Enhanced quality control by meticulously inspecting and documenting parts for defects.
- Maintained accurate records of inspected parts, providing valuable data for trend analyses and continuous improvement efforts.
- Helped maintain a safe work environment by following safety procedures during inspections and promptly addressing any identified hazards or risks associated with equipment usage or workspace conditions.
Team Trainer
Churches Chicken
Donna, TX
12.2016 - 03.2018
- Developed training materials to enhance staff onboarding and improve service quality.
- Facilitated hands-on training sessions to ensure team members mastered operational processes.
- Monitored team performance to identify areas for improvement and provide constructive feedback.
- Implemented best practices for food safety and sanitation compliance among staff members.
- Analyzed training outcomes to refine programs and enhance overall effectiveness of training efforts.
- Mentored new employees, fostering a culture of continuous learning and professional growth within the team.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Cross-trained existing employees to maximize team agility and performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Ensured all training content aligned with company goals and values, promoting a strong company culture among team members.
- Facilitated open communication between team members, fostering a positive work environment and increasing collaboration.
Education
High School Diploma - Criminal Justice
Gladys Porter High School
Brownsville, TX06.2013
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Attention to detail
- Adaptive and creative
- Visual merchandising
- Portion control
- Multitasking and organization
Timeline
Baker
Self-employeed
05.2023 - Current
Parts Inspector
Cardone
12.2018 - 03.2019
Team Trainer
Churches Chicken
12.2016 - 03.2018
High School Diploma - Criminal Justice
Gladys Porter High School