Belicia Dunstan
BURLESON,TX
Summary
Mission-driven Barista Supervisor with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 3 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.
Overview
3
3
years of professional experience
Work History
Barista Supervisor
The Landing Coffee & Provisions
06.2022 - 08.2023
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Developed coffee beverage menu, recipes, and specialty coffee drinks.
- Created new training guidelines, and provided staff orientation and training.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Barista
Dwell Coffee & Biscuits
07.2021 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed exact recipes for mixing and preparing beverage and food items.
- Helped management keep adequate supply on hand by notifying of shortages.
Barista
Roasted Beeanery
Burleson, Tx
08.2023 - 12.2024
Education
High School Diploma -
06.2020
Skills
- Staff Management
- Allergy Management
- Operational Problems Analysis
- Closing Procedures
- Sanitation Guidelines
- Food Handlers Certification
- Espresso Machine Operation
- Store Opening and Closing
- Optimal Inventory Levels
Timeline
Barista - Roasted Beeanery
08.2023 - 12.2024
Barista Supervisor - The Landing Coffee & Provisions
06.2022 - 08.2023
Barista - Dwell Coffee & Biscuits
07.2021 - 06.2022
Home School - High School Diploma,
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