BELIKA SCOTT
Newark
Summary
Dependable security professional with 7+ years of experience in surveillance, access control, and front desk operations. Skilled in CCTV monitoring, incident response, and maintaining safety in high-pressure environments. Strong communicator dedicated to protecting people, property, and organizational integrity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
School Security Guard
Clinton Hill Community Action
01.2022 - Current
- Monitored surveillance equipment and conducted routine patrols to ensure safety.
- Directed traffic during student drop-off/pick-up, maintaining safe and efficient flow.
- Verified visitor credentials and enforced building access policies.
- Responded to emergencies, notifying police, fire, or medical services when required.
- Secured premises by arming security systems and locking down facilities at end of shift.
- Utilized radio, telephone and loud speaker to contact other through out the building
- Oversaw building access control by issuing, tracking, and disabling keycards to maintain a secure environment.
Delivery Driver
Top Tier Logistics
05.2020 - 03.2021
- Delivered packages in a timely and professional manner, addressing customer concerns and providing clear communication both in person and over the phone.
- Utilized GPS and smart devices to manage routes, track deliveries, and update statuses, reflecting proficiency with CRM systems and real-time data management. Resulting in faster delivery times and improved customer satisfaction.
- Thrived in fast-paced environments, meeting deadlines and multitasking while maintaining professionalism.
- Captured and applied customer feedback to enhance service quality and ensure satisfaction.
- Coordinated with dispatch and team members to promptly address delivery issues, fostering teamwork and enhancing operational efficiency.
- Operated vehicle safely in highly congested areas with no traffic violations.
Concierge/Security Officer
Allied Universal
07.2018 - 06.2020
- Acted as the first point of contact, delivering exceptional customer service in a high-compliance setting while maintaining strict professionalism and confidentiality.
- Managed and accurately logged sensitive client data, demonstrating strong organizational skills and adherence to security protocols.
- Utilized CCTV and visitor management systems, showcasing PC proficiency and attention to detail in monitoring and access control.
- Resolved inquiries and de-escalated concerns through active listening, empathy, and effective communication to ensure customer satisfaction.
Education
High School Diploma -
WEEQUAHIC HIGH SCHOOL
Newark, NJ06.2013
Skills
- Microsoft Office – Word, PowerPoint, Access, Excel, Publisher
- Strong organizational skills, team player, excellent phone etiquette w/professionalism
- Supervisory and leadership abilities
- Ability to manage gracefully under pressure
- Strong communication skills – both verbal and written
- Self-starter with the ability to work with and lead teams
- Proficient Typist
- Critical Thinker – Always Takes Proactive Approaches
- Self-starting with the ability to work with minimal supervision and/or direction
- Customer Service & Satisfaction
- Problem Solving
- Conflict Resolution
Section name
Unemployed from 03/2021-01/2022 due to pregnancy
Certification
Sora License
Timeline
School Security Guard
Clinton Hill Community Action
01.2022 - Current
Delivery Driver
Top Tier Logistics
05.2020 - 03.2021
Concierge/Security Officer
Allied Universal
07.2018 - 06.2020
High School Diploma -
WEEQUAHIC HIGH SCHOOL
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