Belinda Alexander
Pembroke Pines
Summary
Dynamic professional with a proven track record at successfully developing and starting new business ventures, adept in relationship building and leveraging Microsoft Office for efficiency. Spearheaded initiatives that enhanced compliance and client service delivery, showcasing leadership and problem-solving skills. Achieved significant improvements in process efficiencies, demonstrating a commitment to excellence and teamwork.
Overview
26
26
years of professional experience
Work History
Licensed Medicaid Provider for Florida
Agency For Health Care Administration
Fort Lauderdale
09.2016 - Current
- Ensured compliance with state laws and regulations governing waiver services.
- Educated families on available resources in the community related to mental health, education, or employment opportunities.
- Provided case management services including linking clients to appropriate resources and monitoring outcomes.
- Assisted in developing strategies to address challenging behaviors exhibited by some clients.
- Maintained accurate records of client progress towards goals in accordance with agency policies and procedures.
- Participated in interdisciplinary team meetings regarding client progress or treatment plans.
- Facilitated group therapy sessions with clients to help them reach their goals.
- Evaluated effectiveness of interventions used by clinicians during service delivery.
- Maintained accurate records of all interactions with clients in accordance with agency policies and procedures.
- Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
- Maintained accurate records and documented client data in company databases.
Supply Chain Executive
AT&T Construction and Engineering
Fort Lauderdale
06.1999 - 12.2015
- Implemented Lean Manufacturing principles into production processes resulting in improved throughput times.
- Monitored vendor performance against established SLAs.
- Coordinated logistics activities including transportations planning, warehousing, distribution and customer service.
- Analyzed supply chain data and identified areas of improvement to increase efficiency, accuracy, and cost savings.
- Ensured compliance with industry standards, regulations and company policies in the supply chain operations.
- Established processes for tracking orders from supplier through delivery to customers.
- Provided training sessions on various aspects of supply chain management for staff members at all levels.
Education
Bachelor of Science -
University of Phoenix
Tempe, AZ05-2006
Skills
- Training & Development
- Relationship building
- Microsoft office
- Problem-solving
- Recordkeeping
- Good Telephone Etiquette
- Active listening
- Teamwork and collaboration
- Interpersonal communication
- FLUENT IN [Spanish]
- Supervision and leadership
- Project planning
- Clerical support
- Task prioritization
- Customer service
- Cultural awareness
Timeline
Licensed Medicaid Provider for Florida
Agency For Health Care Administration
09.2016 - Current
Supply Chain Executive
AT&T Construction and Engineering
06.1999 - 12.2015
Bachelor of Science -
University of Phoenix
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