Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Belinda Altom

Ocala

Summary

Dynamic Construction Supervisor with a proven track record at LSCG, excelling in project budgeting and subcontractor coordination. Recognized for enhancing customer relations and ensuring site safety, I effectively led teams to complete projects on time and within budget, significantly boosting client satisfaction through clear communication and timely updates.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Construction Supervisor

LSCG
03.2022 - Current
  • Review work orders and blueprints from customer, determine what is needed to get the job done and schedule crews.
  • Inspect work progress, equipment, or project sites to verify safety or to ensure that specifications are met.
  • Review production, create as-built and submit billing in system. Complete job in system. Update tracker.
  • Walk out jobs with customer, locate, measure, and mark site locations or placement of structures or equipment by using measuring and marking equipment.
  • Confer with Customer, Municipalities, Construction Manager, other departments or sub contractors to coordinate activities or to resolve problems.
  • Participate in and assist Manager with annual employee evaluations.
  • Interpret and enforce company policies and procedures; take disciplinary actions when necessary.
  • Interview applicants for job positions, on board new hires and assign personal protective equipment.
  • Review timesheets, approve timecards and requested time off.
  • Collaborated with team members to execute project plans and meet established timelines.
  • Completed projects on time and within budget by effectively managing resources and schedules.
  • Increased customer satisfaction with clear communication, timely updates, and quick resolution of issues.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.

Banquet Server-Part Time

Golden Ocala Golf and Equestrian Club
11.2021 - 05.2023
  • Assist the wedding party on the day of. Made sure rooms were set up and ready for the arrival of wedding parties. Served breakfast and lunch to both parties. Provided beverages through out the day.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Arranged linens and table settings according to seating plan and event theme.

Self Employed Writer

Life Insurance Agent
09.2018 - 05.2022
  • Developed tailored insurance solutions to meet client needs and enhance customer satisfaction.
  • Conducted in-depth policy reviews, ensuring compliance with industry regulations and best practices.
  • Built strong relationships with clients through effective communication and personalized service strategies.
  • Trained new team members on product offerings and sales techniques to improve overall performance.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
  • Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.

Field Service Technician

CenturyLink
07.2011 - 06.2018
  • Assist Supervisors with STB auditing, technician schedules, ordering materials and stocking of storage room.
  • Fill in for Supervisors by managing work load, setting routes for technicians and taking care of customer escalations.
  • Assist with new construction fiber optics from pairgain to business or residential home, ONU placement, bury drop and in home installation.
  • Input and monitor work orders for new fiber installs.
  • Communicate with customers on the progress of their installation.
  • Install Prism television, internet lines and land lines. (fiber optics, copper and coax)
  • Trouble shoot and repair Prism television, internet, land lines. (fiber optics, copper and coax)
  • Use POLLDSLAM to check stability of line and if any troubles that could be detected by it.
  • Use TECHMART to verify what services the customer has.
  • Use MAPVIEWER to check loop make up and direction of cable.
  • Use of ONU-FTTC systems.
  • Sell or upgrade services to customers when the opportunity is available.


Central Office (Frame) Attendant

Embarq Telecom-Sprint
09.2003 - 07.2011
  • Print out service orders, check in DMS100 switch to verify that Line Equipment is vacant, good to use on service order.
  • Wire Prism, Internet, POTS and Circuit service orders on Main Frame.
  • Run route to remote sites (Pair Gains) and CEVS to wire service orders.
  • Work on PG2 equipment.
  • Assist field technicians on FRAME with cable trouble, circuits and finding vacant cable pairs.
  • Assist with cable throws to different systems.
  • Work in switch to change Line Equipment and move jumpers on Frame.
  • Use of ARBS and IMS4 for verification purposes.


Workforce Management Screener

Sprint
09.2000 - 09.2003
  • Monitor Service Orders and Trouble Tickets that would come into system. Determine what status to put them in. Whether to dispatch, cancel or reschedule.
  • Assist Technicians with getting information from systems such as ARBS and IMS4.
  • Call customers to see if their trouble cleared on line or if dispatch was still needed. To try and illuminate unnecessary field visit.
  • Assist managers with work schedule.
  • Assist managers with reports and investigate why commits were missed.

Education

GED -

North Marion High School
Sparr, FL

Skills

  • Scheduling and planning
  • Materials management
  • Staff leadership and direction
  • Customer relations
  • Site safety management
  • OSHA regulations
  • Project budgeting
  • Construction estimating
  • Cost control
  • Blueprints
  • Change order management
  • Managing employees
  • Quality assurance and control
  • Safety and compliance
  • Subcontractor coordination

Certification

  • 0214 Life INCL Variable Annuity License - Present
  • FDOT Approved Temporary Traffic Control Training - Present
  • OSHA 40

Timeline

Construction Supervisor

LSCG
03.2022 - Current

Banquet Server-Part Time

Golden Ocala Golf and Equestrian Club
11.2021 - 05.2023

Self Employed Writer

Life Insurance Agent
09.2018 - 05.2022

Field Service Technician

CenturyLink
07.2011 - 06.2018

Central Office (Frame) Attendant

Embarq Telecom-Sprint
09.2003 - 07.2011

Workforce Management Screener

Sprint
09.2000 - 09.2003

GED -

North Marion High School

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