Belinda Baeza
New York City
Summary
Dedicated professional with a strong background in customer service at Magnolia Bakery. Proven ability to enhance guest experiences through effective communication and problem-solving skills. Experienced in multitasking and organization, with POS systems and a flexible schedule, ensuring smooth operations in fast-paced environments.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Volunteer
NewYork-Presbyterian Allen Hospital
09.2024 - 06.2026
- Managed inventory using pallet jack and hand truck; organized nursing stations for efficiency and safety
- Assisted patients with meals during lunch hours, providing compassionate support
- Supported multiple departments, demonstrating flexibility and reliability
- Maintained professionalism, confidentiality, and attention to detail in a clinical setting
Host Stand
Jongro BBQ Market AYCE
08.2025 - 12.2025
- Greeted and seated guests to ensure smooth, organized front-of-house operations
- Managed reservations and phone inquiries with professionalism
- Explained menu items and all-you-can-eat (AYCE) options clearly to customers
- Assisted waitstaff and maintained cleanliness of the host station
Guest Services Associate
Magnolia Bakery
12.2024 - 05.2025
- Accurately managed customer orders and special requests
- Coordinated Uber Eats orders to ensure timely preparation and delivery
- Supported back-of-house operations in a fast-paced environment
- Delivered attentive, friendly service to enhance guest experience
Cashier / Scooper
Ralph's Famous Italian Ices
06.2024 - 12.2024
- Operated POS register and handled cash/card transactions accurately
- Restocked items and maintained clean, organized workspaces
- Provided consistent, high-quality customer service
Education
High School -
Cristo Rey New York High School
New York, NY06.2026
Skills
- Customer service
- Communication
- Leadership
- Teamwork
- Multitasking
- Time management
- Organization
- Problem solving
- Pos systems
- Pallet jack and hand truck operation
- Flexible schedule and hours
- Attention to detail
- English and Spanish expertise
Awards And Programs
- Marist College - Nursing Course Completion
- UMass - Veterinary Medicine Course Completion
- Reading Alliance - Tutoring Program
Languages
Spanish
Professional
English
Professional
Certification
CPR Certificated
Timeline
Host Stand
Jongro BBQ Market AYCE
08.2025 - 12.2025
Guest Services Associate
Magnolia Bakery
12.2024 - 05.2025
Volunteer
NewYork-Presbyterian Allen Hospital
09.2024 - 06.2026
Cashier / Scooper
Ralph's Famous Italian Ices
06.2024 - 12.2024
High School -
Cristo Rey New York High School