Summary
Overview
Work History
Education
Skills
hiking, reading, enjoy decorating homes
Languages
Timeline
Generic

Belinda Bluehorse-Frank

Tolleson,AZ

Summary

Reliable Medical Records Clerk with [Number] years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills. Meticulous Medical Records Clerk with [Number]-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations. Organized [Job Title] trained in scheduling, patient medical records updating and insurance processes. Reliably completes accurate work and goes above and beyond to meet daily demands. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

31
31
years of professional experience

Work History

MEDICAL RECORDS TECHNICIAN

PHOENIX INDIAN MEDICAL CENTER
09.1993 - Current
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient confidence by keeping patient records information confidential.
  • Scanned and uploaded medical records into electronic medical records system.
  • Enhanced the quality of health information management by following established protocols for coding and filing medical documents.
  • Participated in regular staff meetings to discuss best practices and share insights with colleagues, contributing to an overall improvement in departmental performance.
  • Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Followed up with medical staff regarding missing information in patient records.
  • Input data into computer programs and filing systems.
  • Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed and maintained courteous and effective working relationships.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

Medical Support Assistant

Phoenix Indian Medical Center
09.1993 - 11.2007
  • Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Enhanced office workflow for medical staff by maintaining accurate records and timely data entry.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Participated in ongoing professional development opportunities, staying current on industry best practices and regulatory guidelines.
  • Measured patient pulse oximetry.
  • Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
  • Collaborated with interdisciplinary teams to ensure seamless coordination of patient care services.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
  • Contributed to a positive work environment through proactive problem-solving and excellent teamwork abilities.
  • Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
  • Interviewed patients to verify and update clinical and demographic records.
  • Prepared treatment rooms for patient examinations by setting up medical equipment.
  • Oriented and trained new staff on proper procedures and policies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted in the reduction of appointment wait times by coordinating schedules and optimizing available resources.
  • Enhanced the quality of care by assisting medical personnel during examinations when needed.
  • Facilitated smooth transitions between appointments, effectively communicating with both patients and medical professionals on schedule updates or changes.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Education

No Degree - General Literature

Maricopa Community Colleges - Gateway Community College
Phoenix, AZ

No Degree - Nursing Education

Maricopa Community Colleges - Phoenix College
Phoenix, AZ

High School Diploma -

Aztec High School
Aztec, NM
05.1985

Skills

  • Inventory Coordination
  • Database Management
  • Case Management
  • HIPAA Compliance
  • Medical Coding
  • Patient Data Coding
  • 3M Encoder
  • Demographics Information
  • Patient confidentiality

hiking, reading, enjoy decorating homes

*Enjoy hiking every chance I get with friends and family. There are many places to hike here in the valley.

*Decorating my home and help friends and family with decorating their homes

*Reading has always been a way to 

Languages

navajo
Native or Bilingual

Timeline

MEDICAL RECORDS TECHNICIAN

PHOENIX INDIAN MEDICAL CENTER
09.1993 - Current

Medical Support Assistant

Phoenix Indian Medical Center
09.1993 - 11.2007

No Degree - General Literature

Maricopa Community Colleges - Gateway Community College

No Degree - Nursing Education

Maricopa Community Colleges - Phoenix College

High School Diploma -

Aztec High School

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Belinda Bluehorse-Frank