Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
GeneralManager
Belinda Buck

Belinda Buck

Campbellsville,KY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Manager

Fourteen Foods, Dairy Queen
06.2021 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

General Manager

Hardee’s
09.2018 - 10.2020
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Production Worker

Curtis Maruyasu
06.2016 - 07.2018
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.

Education

Mass Communications

Campbellsville University
Campbellsville, KY

Skills

  • Contract Negotiations
  • Program Administration
  • Operations Oversight
  • P&L Management
  • Staff Supervision
  • Customer Relationship Management
  • Schedule Management
  • Quality Management
  • Customer Retention
  • Workflow Planning
  • Advertising and Marketing
  • Loss Prevention
  • Branding
  • Business Administration
  • Expense Control
  • Budget Coordination
  • Client Relations
  • Troubleshooting Expertise
  • Team Leadership
  • Staff Management
  • Effective Leader
  • Employee Scheduling
  • Efficient Multi-Tasker
  • Vendor Relationships
  • Customer Relations
  • Performance Improvements
  • Staffing
  • Purchasing and Planning
  • Recruitment
  • Relationship Building
  • Consistently Meet Goals
  • Verbal and Written Communication
  • Contract Negotiations
  • Training and Coaching
  • Leadership and Team Building
  • Time Management
  • Team Player
  • Deadline-Oriented
  • Cost Reductions
  • Networking Abilities
  • Exceptional Interpersonal Communication
  • Community Outreach
  • Administrative Skills
  • Inventory Control
  • Microsoft Outlook
  • Microsoft Windows
  • Microsoft Office
  • Google Docs
  • Microsoft Internet Explorer
  • Customer Service
  • LinkedIn
  • Facebook

Certification

  • Foundations of Digital Marketing Training - 2 of 7 courses completed.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs

Timeline

General Manager

Fourteen Foods, Dairy Queen
06.2021 - Current

General Manager

Hardee’s
09.2018 - 10.2020

Production Worker

Curtis Maruyasu
06.2016 - 07.2018

Mass Communications

Campbellsville University
Belinda Buck