Belinda Casanova

Chiropractic Assistant

Chiro Connect Chiropractor & Auto Injury Treatmen

06.2024 - Current

Answered phones to respond to customer questions, provide information and schedule appointments.
Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Input patient data into computer system using [Software] and checked information for accuracy.
Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed electric muscle stimulation, massage, and mechanical traction.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
Streamlined appointment scheduling for improved patient experience and reduced wait times.
Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Supported practice growth by maintaining a well-organized office environment and ensuring efficient day-to-day operations.
Assisted chiropractor during patient exams to implement treatment plans quickly.
Increased patient retention through exceptional customer service and follow-up communications.
Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
Provided attentive support during chiropractic adjustments, contributing to effective treatments and patient comfort.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
Performed administrative tasks by maintaining inventory, ordering supplies and scheduling staff meetings.
Educated patients by providing treatment option information and advice on self-care and injury prevention.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Maintained cleanliness and order in treatment and waiting areas, ensuring safe and inviting space for patients.
Assisted in implementing new patient management software, resulting in more organized and efficient patient flow.
Improved patient understanding and engagement with treatment plans by providing clear, empathetic explanations.
Contributed to reduction in administrative errors by meticulously updating and reviewing patient records.
Fostered team-oriented environment, facilitating smooth collaboration between clinic staff.
Assisted with marketing efforts, leading to increase in new patient inquiries and appointments.
Developed patient education materials, improving understanding and compliance with treatment regimens.
Increased patient retention by following up on treatments and encouraging future appointments.
Assisted in coordinating community health events, increasing clinic visibility and patient engagement.
Streamlined patient check-in and check-out processes, minimizing wait times and improving overall satisfaction.
Conducted patient education on post-visit care to promote faster recovery, using easy-to-understand language and materials.
Enhanced patient trust and clinic reputation by promptly addressing concerns and feedback.
Facilitated welcoming clinic environment, contributing to positive patient experiences through attentive service.
Supported chiropractors during treatments to enhance patient care and expedite appointment turnover.
Enabled more personalized patient experience by maintaining detailed notes on preferences and treatment history.
Managed patient appointments to ensure smooth clinic operations, reducing wait times and improving patient satisfaction.
Improved office efficiency by organizing patient records and ensuring easy access for chiropractors.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Followed appropriate procedures to minimize patient's exposure to radiation.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Collected and documented patient medical information such as blood pressure and weight.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Explained procedures to patients to reduce anxieties and increase patient cooperation.

Summary

Overview

Work History

Chiropractic Assistant

Independent Consultant

Education

GED -

Medical Assistant - Medical Assisting

Skills

Accomplishments

Languages

Timeline

Chiropractic Assistant

Independent Consultant

GED -

Medical Assistant - Medical Assisting

Quote

Work Preference

Work Type

Work Location

Important To Me

Software

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