Belinda Castaneda

I'm currently the ESL teacher assistant.

• Receptionist helper
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered central telephone system and directed calls accordingly.
• Interpreted spoken and written languages other than English and vice versa.
• Supported ESL students in acclimating to a new cultural environment, helping them feel welcome and comfortable within the school community.
• Collaborated with teachers to develop strategies for supporting the academic success of ESL students.
• Assisted classroom teachers in modifying curriculum materials for increased accessibility to ESL students.

• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Confirmed appointments, communicated with clients, and updated client records.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Assisted with onboarding new clients and securing paperwork completion.