Summary
Overview
Work History
Education
Skills
Timeline
Generic

BELINDA DAVIS

CONYERS,Georgia

Summary

Engineering Technician specializing in quality control sector. Analytical thinker skilled collecting data and executing product testing procedures with precision and ease. Qualified graduate and emerging professional eager to build industry career. Quick learner with great people skills and focus on problem-solving. Handles complex assignments without complaint and works great under pressure.

Overview

5
5
years of professional experience

Work History

Vials Engineering Technician

Pfizer
Kalamazoo, MI
06.2022 - Current
  • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
  • Completed projects by effectively applying engineering, technical and maintenance procedures.
  • Performed work according to project schedules and high quality standards.
  • Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues.
  • Compiled data and generated graphs to interpret results and suggest key operational improvements.
  • Collaborated with engineers in new product introduction phases to develop and verify design changes.
  • Followed verbal instructions and hand sketches to adapt and modify tooling.
  • Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
  • Created Bills of Materials (BOM) and certifications.
  • Used precision test equipment such as oscilloscopes, multi-meters, waveform generators and spectrum analyzers.
  • Devised overall strategy for documentation and identified as-built designs and final building information models (BIM).
  • Reformatted large datasets for use in technical applications.
  • Tracked hours and expenses for each project, detailing each action and charge.
  • Compiled, processed and analyzed test data and results to improve product quality.

Corporate Travel Counselor

American Express Global Travel
Kalmazoo, MI
11.2019 - Current
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Collaborated with colleagues to implement best practices across department and exceed team goals.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Maintained currency on airline policies, tariff regulations and travel laws to maximize effectiveness.
  • Maintained consistent record of completing projects in accordance with schedule and budget requirements.
  • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
  • Implemented automated office systems, optimizing client and data communications as well as records management.
  • Strengthened quality controls to enhance revenue and control downtime.
  • Discussed security issues and protocols with individuals traveling to highly insecure countries or areas.
  • Arranged travel accommodations for groups, couples, executives and special needs clients

Chemical Machine Operator

Pfizer
Portage, MI
03.2021 - 06.2022
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Kept detailed production records and identified hold-ups.
  • Maintained equipment performance by lubricating and cleaning components.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
  • Read and interpreted blueprints and schematics for production runs.

Quality Assurance Specialist

Abbot Art
CONYERS, Georgia
01.2020 - 08.2020
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Monitored product standards and quality-control programs.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
  • Kept inspection journals and daily summary logs as required.
  • Assisted with developing and implementing quality assurance improvements based on call evaluation results.
  • Performed call audits to monitor regulatory compliance.

Education

BBA - Healthcare Management

American InterContinental University
Schaumburg, IL
06.2017

Diploma - Medical Billing And Coding

Georgia Career Institute
Conyers, GA
09.2009

Skills

  • Technical Documentation and Reporting
  • Problem Identification and Analysis
  • Engineering Operational Functions
  • Sedimentation Control
  • Technical Instructions
  • Mechanical Operations Principles
  • Materials Loading
  • Safety Operation Procedures
  • Corrective Actions
  • Final Product Testing
  • Materials Knowledge
  • OSHA Certification
  • Basic Math
  • Shipping and Labeling
  • Good Communication
  • Workstation Equipment Monitoring
  • Reading and Determining Measurements
  • Quality Inspections and Reporting
  • Materials Assembly
  • Production Documentation
  • Critical Thinking

Timeline

Vials Engineering Technician

Pfizer
06.2022 - Current

Chemical Machine Operator

Pfizer
03.2021 - 06.2022

Quality Assurance Specialist

Abbot Art
01.2020 - 08.2020

Corporate Travel Counselor

American Express Global Travel
11.2019 - Current

BBA - Healthcare Management

American InterContinental University

Diploma - Medical Billing And Coding

Georgia Career Institute

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BELINDA DAVIS