Belinda Deal
Cuthbert,GA
Summary
I have 7 years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in Microsoft Word, Excel etc.
Always positive and reliable, skilled in maintaining accurate records and managing data. Understands state regulations and procedures, with proficiency in data entry and office software. Committed to ensuring smooth and efficient title and registration processes, enhancing customer satisfaction.
Overview
13
13
years of professional experience
Work History
Tag and Title Clerk, Tax Clerk
Randolph County Tax Commissioners Office
08.2018 - Current
- Communicated with customers to resolve common title issues.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Contacted Georgia Motor Vehicle Department to determine status of pending titles.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Calculated and remitted state sales tax, service, and other charges.
- Organized and prepared tax and title documents to transfer ownership of property.
- Stayed current on changing state regulations regarding vehicle registration and titling, ensuring consistent adherence to laws.
- Managed high volumes of transactions while maintaining attention to detail and accuracy, leading to a decrease in errors.
- Provided prompt resolutions to customer inquiries or concerns, contributing to an improved reputation for excellent service.
- Coordinated effectively with local Department of Motor Vehicles representatives for smooth processing of all required documentation.
- Assisted customers with completing necessary paperwork, resulting in increased satisfaction rates.
- Demonstrated adaptability during peak periods by multitasking and being flexible in handling various tasks at hand.
- Contributed positively as a team member through open communication channels which ultimately led towards achieving departmental goals.
- Streamlined tag and title processing by implementing efficient organizational systems.
- Developed strong professional relationships with customers, fostering trust and loyalty to the business.
- Balanced daily cash drawer accurately, demonstrating exceptional financial responsibility skills.
- Reduced wait times for customers by consistently prioritizing tasks and staying organized.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Stayed up-to-date on Georgia laws and licensing requirements to complete accurate and efficient reviews.
Newspaper Office Manager
The Southern Tribune
01.2013 - 08.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Team Leader
Burkes Outlet
01.2012 - 01.2013
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
No Degree -
Barbour County High School
Clayton AlSkills
- Title processing
- Filing systems
- Document verification
- Deadline management
- Vehicle registration
- Policy adherence
- Notary services
- Accuracy and precision
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Team collaboration
- Money handling
- Office administration
- Data entry
- Office management
- Self motivation
- Goal setting
- Professionalism
- Notary public
- Document management
- Financial transactions
- Legal documentation
Timeline
Tag and Title Clerk, Tax Clerk
Randolph County Tax Commissioners Office
08.2018 - Current
Newspaper Office Manager
The Southern Tribune
01.2013 - 08.2018
Team Leader
Burkes Outlet
01.2012 - 01.2013
No Degree -
Barbour County High School
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