Belinda Dunbar
Renton,WA
Summary
Thriving Development Manager with travel and relocation availability. Outstanding business and financial acumen with abilities in trend forecasting and preparing presentations. Specialties include key account management and product re-engineering. First-rate leadership, team building and organizational skills.
Overview
16
16
years of professional experience
Work History
Development Manager
Emergency Feeding Program Seattle King County
10.2013 - Current
- Monitored resource allocation, budget development and personnel recruitment for multiple Fundraisers projects.
- Monitored product pricing and legal requirements.
- Supervised team duties related to decision support and business.
- Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
- Managed individual projects simultaneously for product lifecycle development.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Directed training programs and development paths for managers and supervisors.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Developed surveys to identify training needs based on projected production processes and changes.
- Monitored resource allocation, budget development and personnel recruitment for multiple projects.
- Supervised team duties related to decision support and business intelligence for business users.
- Managed 4 individual projects simultaneously for product lifecycle development.
- Implemented new learning strategies depending upon employees' skill levels.
- Researched and obtained relevant course materials to achieve training objectives.
Administrative Assistant (P/T)
AARTH Ministries
04.2014 - 06.2019
- Answered 15-multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
VIP Services Representative
Pechanga Resort & Casino Spa
05.2007 - 03.2009
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Bachelor of Science - Business Management/Marketing
University of Phoenix
25240 Hancock Ave Murrieta, CA 9256206.2010
Skills
- Technical Knowledge
- Course Development
- Supply Coordination
- Training Material Development
- Performance Monitoring
- Course Design
- Program Planning
- Budget Administration
- Program Optimization
Timeline
Administrative Assistant (P/T)
AARTH Ministries
04.2014 - 06.2019
Development Manager
Emergency Feeding Program Seattle King County
10.2013 - Current
VIP Services Representative
Pechanga Resort & Casino Spa
05.2007 - 03.2009
Bachelor of Science - Business Management/Marketing
University of Phoenix
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