Belinda Dunnavant
Dallas,TX
Summary
Highly motivated and empathetic individual seeking a position as an HR Generalist that will bring excellent communication skills, interpersonal and solid organizational skills. Ability to handle data with confidentiality that will bring excellent communication skills, interpersonal and solid organizational skills. Ability to handle data with confidentiality that presents efficient time management skills. A professional that is enthusiastic, self-sufficient with independent thinking and have the ability to deal with every change and challenges. Detail-oriented team player with strong problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
SMC Operator /Loss Prevention
Signet Monitoring Center
Irving, Tx
07.2023 - Current
- Provide high-level safety and protection 24 hours day for all store personnel and, through visual monitoring, were I exercise independent judgement when reviewing, accessing to determining appropriate actions such as law enforcement and or mall security to be dispatched to one of out local stores
- Conduct audits at store level that are related to safety and security policy and procedures
- Function as liaison and serve as point of contact for Law enforcement agencies, management and HR and Legal departments as requested for investigation
- Based on lawsuit and criminal proceedings
- Review and work Emails daily
- Perform additional duties and projects as assigned
Customer Service Representative
PRIDE STAFF FINANCIAL
Dallas
10.2022 - 07.2023
- Outstanding customer/client focus
- Thoroughness; diligence
- Excellent communication skills
- Good time-management skills; ability to meet deadlines
Account Manager- Seasonal
Internal Revenue Service
Dallas, Tx
09.2021 - 10.2022
- Maintain knowledge of company products and service
- Field all incoming calls, email, and respond in a timely manner
- Process taxpayer requested for returns on refund checks, 1040, for all transaction
- Process taxpayer default on payment from tax years
- Document important customer information for future reference
- Obtain necessary information from customers to process orders /complaints as well as following up adequately
- Ability to answer customer questions and provide information to resolve issues
- Ability to maintain professional and courteous manner with customers always
Administrative/Office Support -Salvation Army
Cornerstone Staffing Agency
Dallas, Tx
08.2018 - 02.2020
- Provide administrative support to all office employees
- Greet clients and vendors with respect and hospitality
- Handle and mange sensitive information
- Provide customer service support on inbound and outbound calls
- Prepare scheduling, meeting for conference room
- Data Invoices set up on QuickBooks
- Perform other duties as assigned
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in team environment.
Family Service Counselor -Sales Representative
Dignity Memorial Pre-Nee
Dallas, Tx
11.2017 - 08.2018
- Consistently network and build relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes, and standards
- Explains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred families and referred families
- Connects with families through listening, honest communication, and genuine concern
- Develops full understanding of each family’s unique needs and offers solutions that provide value to them
Teacher Assistant Stephan Foster Elementary
Dallas Independent School District
Dallas, TX
11.2014 - 08.2017
- Assist in conducting intensified learning experiences for students from pre-k to fifth grade
- Assists teachers in management of student arrival and departure time
- Tutor students individually or in small groups to reinforce and follow-up with learning activities
- Help Teacher keep administrative records
- Keep records of inventory, care, and maintenance of equipment
- Participate in staff development training programs
- Help with classroom for extraordinary events, PTA meetings, Holidays
- Perform all other duties as assigned
Education
Bachelor of Science - Business Administration
Strayer University
Dallas, TX09.2025
Some College (No Degree) - Business & Accounting
CCI Training Center
Dallas, TXAssociate of Science - Business Administration
El Centro College
Dallas, TXSkills
- Over 15 years Administrative Support
- Effective 15 years Customer service skills
- Great decision-making abilities
- Ability to keep track of potential candidates
- Strong attention to detail and accuracy
- Solid organizational and interpersonal skills
- Familiarity with social media recruiting
- Great understanding of onboarding process
Timeline
SMC Operator /Loss Prevention
Signet Monitoring Center
07.2023 - Current
Customer Service Representative
PRIDE STAFF FINANCIAL
10.2022 - 07.2023
Account Manager- Seasonal
Internal Revenue Service
09.2021 - 10.2022
Administrative/Office Support -Salvation Army
Cornerstone Staffing Agency
08.2018 - 02.2020
Family Service Counselor -Sales Representative
Dignity Memorial Pre-Nee
11.2017 - 08.2018
Teacher Assistant Stephan Foster Elementary
Dallas Independent School District
11.2014 - 08.2017
Bachelor of Science - Business Administration
Strayer University
Some College (No Degree) - Business & Accounting
CCI Training Center
Associate of Science - Business Administration
El Centro College