Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belinda Fleming

Jonesboro,GA

Summary

Organized, refreshing and dedicated Administrative Assistant, (office support personnel), with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

27
27
years of professional experience

Work History

Airport Inventory Management Specialist II

City Of Atlanta
06.2014 - Current
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Collaborated with various departments to complete assigned tasks.
  • Input data into spreadsheets and databases.
  • Draft and manage financial report.
  • Implement a filing system to maintain records through data base


Senior Office Support Assistant

U.S. Foodservice
07.2005 - 03.2010
  • Executed record filing system to improve document organization and management.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
  • Increased customer service success rates by quickly resolving issues.
  • Trained and supervised employees on office policies and procedures.
  • Proofread and edited documents for accuracy and grammar.

Administrative Assistant

Eckerds Distribution
02.1997 - 06.2005
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Performed research to collect and record industry data.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

BBA - Business Administration And Management

Clayton State University
Morrow, GA
06.2024

Skills

  • Oracle
  • Customer Service
  • Records Management
  • Data Entry Documentation
  • Microsoft Outlook
  • Training and Development
  • Issue Response and Resolution
  • Powerpoint

Timeline

Airport Inventory Management Specialist II

City Of Atlanta
06.2014 - Current

Senior Office Support Assistant

U.S. Foodservice
07.2005 - 03.2010

Administrative Assistant

Eckerds Distribution
02.1997 - 06.2005

BBA - Business Administration And Management

Clayton State University
Belinda Fleming