Belinda Fleming
Jonesboro,GA
Summary
Organized, refreshing and dedicated Administrative Assistant, (office support personnel), with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
Work History
Airport Inventory Management Specialist II
City Of Atlanta
Atlanta, Ga
06.2014 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Input data into spreadsheets and databases.
- Draft and manage financial report.
- Implement a filing system to maintain records through data base
Senior Office Support Assistant
U.S. Foodservice
Norcross, GA
07.2005 - 03.2010
- Executed record filing system to improve document organization and management.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Increased customer service success rates by quickly resolving issues.
- Trained and supervised employees on office policies and procedures.
- Proofread and edited documents for accuracy and grammar.
Administrative Assistant
Eckerds Distribution
Orlando, Fl
02.1997 - 06.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Performed research to collect and record industry data.
- Liaised between clients and vendors and maintained effective lines of communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
BBA - Business Administration And Management
Clayton State University
Morrow, GA06.2024
Skills
- Oracle
- Customer Service
- Records Management
- Data Entry Documentation
- Microsoft Outlook
- Training and Development
- Issue Response and Resolution
- Powerpoint
Timeline
Airport Inventory Management Specialist II
City Of Atlanta
06.2014 - Current
Senior Office Support Assistant
U.S. Foodservice
07.2005 - 03.2010
Administrative Assistant
Eckerds Distribution
02.1997 - 06.2005
BBA - Business Administration And Management
Clayton State University