Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Belinda Garcia

San Antonio
Belinda Garcia

Summary


Insurance professional with strong background in sales, policy analysis, customer relationship management, pipeline management and claims processing. Known for effective team collaboration and adaptability to changing needs. Skilled in navigating complex regulations, delivering clear client communication, and driving results. Reliable and focused on achieving outcomes that benefit both clients and organization.

Overview

16
years of professional experience

Work History

Market Health Insurance

Independent Health Insurance Agent
10.2022 - Current

Job overview

  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Conducted thorough research on available health insurance plans, staying up-to-date on industry trends and policy changes.
  • Maintained compliance with all industry regulations while completing paperwork accurately and efficiently.

USAA

Real Estate Loan Processor
02.2022 - 09.2022

Job overview

  • Submitted detailed loan packages to underwriting department to facilitate approval or denial processes for Conventional and VA loans
  • Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues
  • Evaluated and adjusted loan files to meet banking, federal and secondary market regulations

Amerisave Mortgage

Mortgage Loan Processor
08.2020 - 12.2021

Job overview

  • Created and completed loan submission packages to include Conventional/VA/FHA loans
  • Completed closing process by collaborating with attorneys and title companies
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.

Realty One

Licensed Real Estate Agent
07.2019 - 08.2021

Job overview

  • Counseled new buyers to enhance sales opportunities
  • Gathered, distributed and maintained materials for marketing plans
  • Managed real estate transactions from initiation to closing
  • Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.

DR Horton

Mortgage Loan Processor
07.2013 - 06.2019

Job overview


  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for new home loans to include Conventional, VA, FHA and USDA.
  • Managed and cleared conditions sent from underwriting department
  • Communicated with buyers via telephone/email to answer questions, process paperwork and resolve issues
  • Gathered title documents, property appraisals, surveys and tax records to update mortgage loan files
  • Checked approvals against established bank and government lending standards

Travelers Insurance

Auto Claims Adjuster
08.2008 - 04.2012

Job overview

  • Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
  • Demonstrated expert knowledge of auto insurance policies and coverages, allowing for accurate assessment of damages and appropriate claim payouts.
  • Enhanced customer satisfaction by efficiently managing auto claims and providing prompt resolutions.
  • Established an effective system for tracking and monitoring claims from initial report to final resolution, ensuring timely updates were provided to all relevant parties.

Education

Webster University
San Antonio, TX

Master of Arts from Human Resource Development

University of The Incarnate Word
San Antonio, TX

BBA from Business Administration

Skills

  • Licensed Life & Health Insurance Agent
  • General Lines P&C
  • Policy analysis
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Adaptability and flexibility
  • Relationship building

Timeline

Independent Health Insurance Agent

Market Health Insurance
10.2022 - Current

Real Estate Loan Processor

USAA
02.2022 - 09.2022

Mortgage Loan Processor

Amerisave Mortgage
08.2020 - 12.2021

Licensed Real Estate Agent

Realty One
07.2019 - 08.2021

Mortgage Loan Processor

DR Horton
07.2013 - 06.2019

Auto Claims Adjuster

Travelers Insurance
08.2008 - 04.2012

University of The Incarnate Word

BBA from Business Administration

Webster University

Master of Arts from Human Resource Development
Belinda Garcia