Belinda Gordon
Hayneville
Summary
Organized and detail-oriented professional with extensive experience in logistics, administrative support, and customer service. Proficient in inventory management and clerical tasks, ensuring seamless customer experiences. Demonstrated ability to multitask in fast-paced environments while maintaining efficiency and accuracy.
Overview
27
27
years of professional experience
Work History
Administrative Assistant (Backup)
Big Lots
04.2017 - 03.2025
- Provided administrative support, including managing calendars, scheduling meetings, and organizing documents.
- Handled correspondence via email and phone, ensuring timely responses to inquiries.
- Assisted in preparing reports, presentations, and internal communications.
- Maintained office supplies inventory and coordinated with vendors for replenishments.
Receiving Clerk
Big Lots
06.2001 - 03.2025
- Coordinated receipt of incoming shipments, ensuring accurate documentation and quality checks.
- Verified shipments against purchase orders, invoices and shipping document and resolved discrepancies with vendors.
- Maintained inventory logs and ensured compliance with safety and storage regulations.
- Streamlined receiving processes, reducing errors by 20% through improved tracking systems.
- Handle daily reports and assist in maintaining proper stock rotation to minimize spoilage or obsolescence.
- Collaborate with other departments to ensure efficient warehouse operations and timely product availability.
- Operate warehouse equipment, including forklifts, tuggers, pallet jacks, labeling machines, in compliance with safety standard.
E911 Dispatcher
Lowndes County Sheriffs Office
06.1998 - 05.2001
- Answered emergency and non-emergency calls, gathering critical information to ensure appropriate response.
- Dispatched law enforcement, fire, and medical personnel using advanced communication systems and protocols.
- Maintained composure and provided clear instructions to callers in high-stress and emergency situations.
- Monitored and updated the status of emergency units, ensuring efficient and accurate communication.
- Logged and documented all call details and unit activities for reporting and compliance purposes.
- Collaborated with other emergency service agencies to coordinate multi-agency responses.
- Operated and maintained knowledge of computer-aided dispatch (CAD) systems, radios, and other technical equipment.
- Participated in ongoing training to remain proficient in procedures and technological updates.
Education
No Degree - Accounting
Herzing University
Birmingham, ALNo Degree - Business
Ashford University
Chandler, AZSkills
- Communication skills
- Inventory management
- Administrative support
- Computer literacy
- Customer service
- Technology management
- Microsoft Word proficiency
- Problem resolution
Timeline
Administrative Assistant (Backup)
Big Lots
04.2017 - 03.2025
Receiving Clerk
Big Lots
06.2001 - 03.2025
E911 Dispatcher
Lowndes County Sheriffs Office
06.1998 - 05.2001
No Degree - Accounting
Herzing University
No Degree - Business
Ashford University