Belinda Iglehart
Fort Worth,Tx.
Summary
I have 44 years of retail experience including 32 years in management. I am a highly motivated performer with excellent communication and interpersonal skills. I was a conscientious department leader effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.
While employed with SAS I have assisted associates on the Hormel, Ferrero and Walmart syndicated team with troubleshooting issues.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Retail Merchandiser
Sas Retail Merchandising
12.2017 - Current
- Build relationships with customers to increase likelihood of repeat business.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Alerted customers to upcoming sales events and promotions.
- Rotated manufacturer products as needed.
- Organized and tracked departmental receipt flow for new and reordered merchandise.
- Established strong vendor relationships to maintain and support the business.
- Planned and coordinated the availability of products for advertising and promotion purposes.
- Loaded and unloaded merchandise using a ladder and pallet jack.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Assembled promotional displays, including quarter and full-size point of purchase displays.
Customer Engagement Leader
PetSmart
08.2006 - 12.2017
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Reordered inventory when it dropped below predetermined levels.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
- Assigned employees to specific duties to best meet the needs of the store.
- Instructed staff on appropriately handling difficult and complicated sales.
- Planned budgets and authorized payments and merchandise returns.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Generated repeat business through exceptional customer service.
- Trained and developed new associates on POS system and key sales tactics.
Education
High School Diploma -
Central High School
Salina, KS05.1981
Skills
- Hourly shift manager
- Goal-oriented
- Staff training and development
- Skilled problem solver
- Inventory management
- POS systems knowledge
- Detail-oriented
- Personable
- Shipment processing
- Natural leader
- Data entry
- Retail merchandising specialist
- Employee relations
- Superior organization ability
- Computer literate
- Upselling techniques
- Strong work ethic
- Consistently meets sales goals
- Outstanding interpersonal skills
- Basic administrative knowledge
- Merchandising
- Excellent communication skills
Certification
Texas Life and Health Insurance License
Personal Information
ACCOMPLISHMENTS
, I have increased the sales and the customer base in every PetSmart store I have worked in.
Timeline
Retail Merchandiser
Sas Retail Merchandising
12.2017 - Current
Customer Engagement Leader
PetSmart
08.2006 - 12.2017
High School Diploma -
Central High School
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