Hi, I’m
Belinda Kimble
Maysville,WV
Summary
Hardworking and passionate professional with over fifteen years of experience in customer service and administrative support. Skilled in building customer relationships and understanding customer needs. Organized and dependable candidate successful at managing multiple priorities with accuracy and a positive attitude. Willingness to learn and excited to join the team.
Overview
11
years of professional experience
Work History
Summit Community Bank
SUMMIT ASSIST REPRESENTATIVE
04.2017 - 06.2022
Job overview
- Greeted customers with professionalism and friendly, courteous demeanor
- Drafted currency and transaction reports at close of each business day
- Followed department policies and completed required paperwork for each transaction
- Contributed to fraud detection support, documenting suspicious activity and reporting flagged transactions
- Supported exceptional customer service with prompt acknowledgment and accurate account services
- Supported customer confidentiality with security and stringent discretion
- Adhered to security and regulatory requirements surrounding financial transactions
- Received mortgage, loan and public utility bill payments, verified payment dates and amounts due
- Identified transaction mistakes when debits and credits did not balance
- Examined checks to confirm endorsements
- Resolved problems and discrepancies concerning customers' accounts.
- Managed over 50 customer calls per day, served customers with knowledgeable, friendly support.
Geary & Geary, L.C.
Administrative Assistant
03.2010 - 05.2016
Job overview
- Transcribed and organized information to assist in preparing legal documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Processed expense reimbursements and updated accounts with current information.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Created spreadsheets to track client progress and document billable hours.
Education
EASTERN WV COMMUNITY AND TECHNICAL COLLEGE
A.S from General Studies
2020
University Overview
GPA: 4.0, Dean’s List 2019
Skills
- Exceptional Customer Service
- Policy and Procedure Adherence
- Organized and Efficient
- Pleasant and Personable
- High-Volume Environments
- Good Listening Skills
- Event and Meeting Planning
- Dictation and Transcription
- Calendar Management
- Problem-Solving Ability
- Multitasking and Time Management
- Multi-Line Phone Talent
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SUMMIT ASSIST REPRESENTATIVE
Summit Community Bank
04.2017 - 06.2022
Administrative Assistant
Geary & Geary, L.C.
03.2010 - 05.2016
EASTERN WV COMMUNITY AND TECHNICAL COLLEGE
A.S from General Studies
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