Open To Work
Belinda Koetje
Home
Buckley,WA
Work Preference
Desired Job Title
Store ManagerAssistant ManagerHome Care AideCashier & Barn Hand
Work Type
Part TimeConsultingSeasonal Work
Location Preference
RemoteHybrid
Location:
Buckley, WA
Open to relocation:
No
Important To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time off401k matchStock Options / Equity / Profit Sharing4-day work weekCareer advancement
1
Certification
31
years of professional experience
I married my high school sweetheart Tim. We married in 2010; we have 4 children and have been together now for 30 years. I have worked hard to learn to adapt to any situation I'm in.
I am a detail-oriented individual with a strong background in managing home operations and family dynamics. Known for implementing effective training strategies and optimizing inventory management to drive growth within my household.
On a professional level I am equipped with strong problem-solving abilities, willingness to learn, and have excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
House Wife & Mother
24 Years 9 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Store Manager
2 Years- Analyzed sales data to optimize inventory management and product placement.
- Implemented promotional strategies to enhance customer engagement and sales growth.
- Trained and mentored team members on customer service best practices.
- Managed daily store operations and ensured adherence to company policies.
- Oversaw cash handling procedures and maintained accurate financial reporting.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Resolved customer complaints efficiently, enhancing overall satisfaction levels.
- Conducted regular inventory audits to minimize discrepancies and improve stock accuracy.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in a a fast-paced a fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at the front counter, answering questions regarding products.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Assistant Manager
1 Year 8 Months- Trained and mentored staff on product knowledge and customer service excellence.
- Managed inventory levels, optimizing stock availability to meet customer demand.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Managed scheduling and staffing needs, maintaining optimal workforce levels for peak hours.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
- Collaborated with upper management to develop strategic initiatives for operational efficiency improvements.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Trained and guided team members to maintain high productivity and performance metrics.
Home Care Aide
1 Year 4 Months- Assisted clients with daily living activities, promoting independence and well-being.
- Provided compassionate personal care, ensuring comfort and dignity for clients.
- Delivered medications following physician instructions, supporting care plan compliance.
- Administered medications as prescribed, maintaining compliance with care plans.
- Developed strong relationships with clients, enhancing their emotional and social support systems.
- Implemented individualized care plans, adapting strategies to meet changing client needs.
- Collaborated with families to address concerns, fostering open communication about client care.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
- Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored changes in clients' conditions to report concerns to supervisor.
Cashier & Barn Hand
8 Years 1 Month- Oversaw barn maintenance, ensuring cleanliness and safety standards were consistently met.
- Trained new staff on animal handling techniques and operational procedures for efficiency.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balance throughout shifts.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries, ensuring timely resolution of issues and fostering positive experiences.
- Provided exceptional customer support through effective communication and problem-solving skills.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged, and displayed merchandise.
Education
High School Diploma
- Honor Roll [Semester and Year]
- Relevant Coursework: [Subject] & [Subject]
- Extracurricular Activities: [Activity]
Skills
Customer service
Problem resolution
Organizational skills
Attention to detail
Time management
Decision-making
Problem-solving
Multitasking
Multitasking Abilities
Excellent communication
Technology proficiency
Flexible and adaptable
Calm under pressure
Critical thinking
Time management
Household management
Friendly
positive attitude
Certification
- CPR Training - 2019
Interests
Gardening
Cooking
Knitting and Crocheting
Avid Reader
Strategy Games
DIY and Home Improvement
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
I like working with my hands and fixing things.
I participate in a variety of outdoor recreational activities.
Crafting and DIY Projects
Learning new cooking techniques and expanding my culinary skills.
Animal Care
Camping
Growing herbs
vegetables
or fruits in home gardens.
Interior Design
Drawing and Painting
Timeline
Store Manager
O'Reilly Auto Parts
03.2024 - 03.2026Read More
Assistant Manager
O'Reilly Auto Parts
07.2022 - 03.2024Read More
Home Care Aide
Amada Senior Care
07.2017 - 11.2018Read More
House Wife & Mother
Home
11.2001 - CurrentRead More
Cashier & Barn Hand
Enumclaw Sales Pavilion
06.1995 - 07.2003Read More
Collins High School
High School Diploma
Read More