Belinda McCoy
Royse City
Summary
Dedicated professional with extensive experience in medical office environments, prepared to excel in this role. Demonstrated ability to manage patient records, schedule appointments, and streamline office operations for maximum efficiency. Committed to fostering team collaboration and achieving measurable results while remaining adaptable to evolving needs. Proficient in medical terminology, electronic health records, and effective patient communication, consistently recognized for reliability and flexibility.
Overview
13
13
years of professional experience
Work History
Patient Communication Operator
New York Cancer and Blood Specialist
05.2023 - Current
- Communicate with all partners, including dispatchers, upper management, and colleagues.
- Direct inbound/outbound.
- Book appointments for new and existing patients over the phone.
Schedule Coordinator
GHG Home Care
12.2019 - 09.2022
- Met and greeted potential clients at their homes and confirmed the accurate completion of all necessary paperwork for care plans.
- Processed payments via cash.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents, and rearranging schedules.
Assistant Supervisor/Human Resource/Road Supervisor
Davi Transportation Services LLC
11.2012 - 12.2019
- Fulfilled administrative duties, including recruiting, interviewing, and hired individuals.
- Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
Education
Medical Office Administration Certificate -
Hunter Business School
Medford, NY08.2024
G.E.D - undefined
Harrisburg Area Community College
Harrisburg, PA12.2019
Skills
- Effective problem resolution
- Cross-functional teamwork
- Systematic problem-solving
- HIPAA compliance
- Patient care and confidentiality
- Office management
- Computer and Microsoft office skills
- EMR Knowledge
- Typing, 40 WPM
- QuickBooks
- ICD 10 CM, ICD 10 PCS, HCPCS
- Google Workspace
Timeline
Patient Communication Operator
New York Cancer and Blood Specialist
05.2023 - Current
Schedule Coordinator
GHG Home Care
12.2019 - 09.2022
Assistant Supervisor/Human Resource/Road Supervisor
Davi Transportation Services LLC
11.2012 - 12.2019
G.E.D - undefined
Harrisburg Area Community College
Medical Office Administration Certificate -
Hunter Business School