Belinda Mendoza
Seattle,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Having 9+ years experience with working either side by side with coworkers, or hand in hand with counter parts as a manager. Problem solving comes naturally, so whether it be with an issue with a customer, orders, or vendors, As a team always try to come up with the best solution as efficiently as possible.
Overview
10
10
years of professional experience
Work History
General Manager
Dragster Seattle
09.2022 - 08.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Coordinated schedules and timelines for events.
- Coordinated talent, photographers, and DJ's for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed post-event reports to determine effectiveness of each event.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Performed event coordination for larger parties and gatherings.
- Reviewed event bills to confirm accuracy and approve payment.
Lead Bartender
Maria Sabina
04.2022 - 09.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained a number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bar Manager
Fonda La Catrina
01.2022 - 04.2022
- Responsibilities include - Building maintenance - Bar inventory/Ordering - Invoice pay - Floor flow
- This position helped grow over-all problem-solving skills, opportunity to learn ins and outs of running businesses
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies
Bar manager
JOEY Kitchen
06.2020 - 01.2022
- Responsibilities include - Building maintenance - Bar inventory/Ordering - Invoice pay - Floor flow
- This position helped grow over-all problem-solving skills, opportunity to learn ins and outs of running businesses
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies
Server
Rhien House
06.2019 - 03.2020
- I was a server here at the very well-known college bar in capitol hill
- I worked many major events with the company such as; the
- Seahawks official watch party, drag brunches, and all days broadcasting football during season.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Server
Fonda La Catrina/El Serenito
06.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Powerhouse Grill
04.2013 - 07.2016
- Worked in this restaurant as server through out high school
- Quickly became main closing server, learning closing procedures very early on.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
Eastern Washington University
Cheney, WA01.2019
Diploma -
Eisenhower High School
Yakima, WA06.2016
Skills
- Profit and Loss
- Staff Training
- Outsourcing
- Problem Resolution
- Leadership
- Labor Cost Controls
- Vendor Negotiations
- Staffing
- Menu Planning
- PC Competency
- Event Management
- Vendor Partnerships
- Cross-Cultural Communications
Timeline
General Manager
Dragster Seattle
09.2022 - 08.2023
Lead Bartender
Maria Sabina
04.2022 - 09.2022
Bar Manager
Fonda La Catrina
01.2022 - 04.2022
Bar manager
JOEY Kitchen
06.2020 - 01.2022
Server
Rhien House
06.2019 - 03.2020
Server
Fonda La Catrina/El Serenito
06.2018 - 03.2020
Server
Powerhouse Grill
04.2013 - 07.2016
High School Diploma -
Eastern Washington University
Diploma -
Eisenhower High School
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