Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Belinda Nyagudi

Midland

Summary

Compassionate Health Care Assistant with background in providing quality patient care, including assistance with daily living activities and medical support tasks. Highlight strengths in patient communication, health education, and maintaining a safe environment for patients. Demonstrated impact in previous roles through effective teamwork, uplifting patient morale, and streamlining office procedures for efficiency.

Overview

12
12
years of professional experience
2013
2013
years of post-secondary education

Work History

Health Care Assistant

Brookdale Assisted Living
Midland
04.2024 - Current
  • Maintained a clean work environment by following infection control policies and procedures.
  • Assisted in transferring patients from wheelchair or bed using appropriate techniques.
  • Organized medical records for patient care plans and ensured accuracy.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.

Customers service, waitress, barista, manager

Ole Sereni Hotel
Nairobi
07.2013 - 07.2024
  • Provided exceptional service to guests during peak dining hours.
  • Assisted with menu selections and addressed customer inquiries promptly.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Trained new staff on service protocols and company standards.
  • Handled customer complaints professionally, ensuring satisfaction and comfort.
  • Assisted in setting up for special events such as banquets or parties.
  • Answered questions about menu items and made recommendations as requested.
  • Informed manager of any supply shortages or maintenance issues.
  • Took orders accurately and communicated to kitchen staff.
  • Resolved customer complaints in a courteous manner.
  • Prepared beverages such as coffee, tea, soft drinks, cocktails.
  • Presented food and beverages to guests at tables.

Education

Kisumu Girls High School
Nairobi, Kenya

Skills

  • Patient care
  • Medical record organization
  • Infection control
  • Attention to detail
  • Feeding assistance expert

  • Helping with medication
  • Personal care aide (PCA)
  • Team building

Languages

English
Professional

Timeline

Health Care Assistant

Brookdale Assisted Living
04.2024 - Current

Customers service, waitress, barista, manager

Ole Sereni Hotel
07.2013 - 07.2024

Kisumu Girls High School

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