Summary
Overview
Work History
Education
Skills
Reading
Languages
Timeline
AdministrativeAssistant

Belinda Ocampo

ADDISON,IL

Summary

Proactive Retail Sales Associate with extensive experience in maintaining organized sales floors and handling cash transactions accurately. Skilled in inventory management, customer engagement, and upselling strategies, contributing to increased store sales and customer satisfaction. Strong team collaborator with a focus on streamlining operations and building repeat business. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate Worker

Journeys Shoes
05.2024 - Current
  • Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
  • Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
  • Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
  • Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
  • Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
  • Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
  • Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
  • Increased store sales by effectively upselling products and suggesting complementary items to customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Managed efficient cash register operations.

Sales Associate / Cashier

Dollar Tree
09.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Addison Trial High School
213 N Lombard Rd, Addison IL 60101
05.2025

Skills

  • Customer Engagement
  • Stock replenishment
  • Store maintenance
  • Merchandise Display
  • Upselling strategies
  • Fashion sense
  • Customer Service
  • FLUENT IN [MEXICAN SPANISH]
  • Customer Assistance
  • Retail Store Operations

Reading

I love reading, especially buying books. 

Languages

Spanish
Professional Working

Timeline

Retail Sales Associate Worker

Journeys Shoes
05.2024 - Current

Sales Associate / Cashier

Dollar Tree
09.2023 - 03.2024

Addison Trial High School

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Belinda Ocampo