Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Belinda Owens

Brazil,IN

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

31
31
years of professional experience

Work History

Parts Manager

TBA Warehouse
Avon, IN
07.2015 - 07.2017
  • Inspected returned parts for damage before restocking shelves.
  • Coordinated delivery schedules for incoming orders.
  • Organized and monitored inventory levels of parts, tools, and supplies.
  • Reviewed purchase requisitions to verify accuracy of requested items.
  • Assigned drivers to appropriate routes based on customer needs.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Investigated and resolved customer and vendor issues to retain business.
  • Managed returns process with customers, ensuring all relevant documentation was completed accurately.
  • Ensured all goods were stored safely and securely according to Health and Safety regulations.
  • Investigated discrepancies between physical count and computer system data.
  • Maintained inventory records and updated them regularly in the company's database.
  • Conducted regular cycle counts to maintain accuracy of inventory records.
  • Verified invoices against purchase orders to ensure accuracy of deliveries received from suppliers.
  • Replenished items to maintain stock availability.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Lifted materials of varied weights on regular basis.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Filed paperwork associated with returns including invoices, packing slips, order forms.
  • Reported discrepancies or product damages to maintain accuracy and efficiency goals.
  • Processed refunds up to specified dollar amounts according to strict company policy.
  • Input clear customer account notes in internal computer systems to document return reasons.
  • Attached identifying tags to track returned items and put back into stock.
  • Worked with team members to facilitate efficient returns and provide outstanding customer service.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

Store Manager's Assistant

O’Reilly Auto Parts
Brownsburg, IN
01.2003 - 06.2015
  • Managed daily banking activities such as deposits and withdrawals.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Updated POS system with new products and promotional offers.
  • Implemented efficient systems for tracking stock movement.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Organized displays according to company standards and specifications.
  • Assisted customers with locating desired items within store locations.
  • Maintained a clean and organized work environment at all times.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Provided training and support for new staff members in regards to merchandising operations.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Cleaned and organized display cases, shelves and aisles.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Performed account maintenance duties such as updating customer information in CRM system.
  • Developed and maintained relationships with existing customers in order to facilitate repeat business opportunities.
  • Maintained accurate records of goods delivered and collected payments as required.

Bakery Manager

Just Cookies
Indianapolis, IN
06.1986 - 03.1996
  • Ensured compliance with food safety regulations and health codes in the kitchen area.
  • Maintained inventory of supplies, ingredients and equipment used in the production process.
  • Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
  • Assisted customers with their orders providing advice on different types of pastries available.
  • Mixed dough using electric mixers following specific recipes provided by head chef.
  • Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
  • Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
  • Frosted cakes according to customer specifications utilizing various decorating techniques.
  • Stocked shelves with bakery products ensuring freshness dates were up-to-date.
  • Rotated stock regularly to prevent spoilage due to overstocking or outdating.
  • Kept track of inventory levels for flour, sugar and other ingredients used in bakery items.
  • Restocked supplies such as paper towels, napkins and condiments at front counter area as needed.
  • Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
  • Operated cash registers accurately when ringing up customers' purchases.
  • Ensured that all food items were prepared according to company standards.
  • Organized ingredients needed for each recipe prior to baking.
  • Monitored temperatures inside ovens during baking processes to ensure food safety regulations were met.
  • Operated POS system to process bakery sales transactions.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Provided excellent customer service to foster satisfaction and loyalty.

Education

GED -

Ben Davis High School
Indianapolis, IN
09-1995

Skills

  • Inventory Restocking
  • Stock management
  • Invoice Processing
  • POS systems operations
  • Reviewing deliveries
  • Inventory Management
  • Customer Service
  • Returns processing
  • Stock control
  • Customer Relations
  • Staff Training

Affiliations

  • Boating
  • fishing
  • wood burning
  • spending time with family

Timeline

Parts Manager

TBA Warehouse
07.2015 - 07.2017

Store Manager's Assistant

O’Reilly Auto Parts
01.2003 - 06.2015

Bakery Manager

Just Cookies
06.1986 - 03.1996

GED -

Ben Davis High School

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Belinda Owens