Belinda (Darlene) Pack

Shipping Office Clerk

Sumter, SC

09.2021 - Current

Processed incoming shipments and verified accuracy of received goods.
Maintained shipping records and updated inventory management system regularly.
Coordinated logistics with carriers to ensure timely deliveries.
Prepared shipping documents and labels for outgoing packages.
Communicated with suppliers to resolve shipping discrepancies promptly.
Assisted in organizing storage areas for efficient inventory access.
Monitored stock levels and requested reorders as needed.
Followed safety protocols at all times while operating machinery or handling hazardous materials.
Worked closely with warehouse staff to identify inventory levels needed for daily shipments.
Researched discrepancies related to billing errors or incorrect addresses and names on packages.
Prepared shipments by assembling, packing, protecting, and labeling items for delivery.
Coordinated with carriers for pickup times to ensure prompt delivery of goods.
Completed international customs forms accurately and in a timely manner.
Provided administrative support to other departments within the company as needed.
Managed and maintained all shipping documents, including invoices, bills of lading, and other pertinent paperwork.
Generated reports detailing delivery information such as date received or shipped, method of shipment, cost incurred.
Assisted customers with inquiries regarding their deliveries via phone or email communications.
Maintained inventory of shipping materials and supplies.
Identified order discrepancies and damaged items and notified supervisor.
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Prepared packages for shipping and determined most economical shipping methods.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Prepared work orders, bills of lading or shipping orders to route materials.
Traced missing material and shipments through vendor and customer communications.