Belinda Scarlett
Baxley,United States
Summary
Dynamic Customer Service Manager with a proven track record at The Results Companies, LLC, excelling in conflict resolution and enhancing client satisfaction. Demonstrated expertise in cash handling and team collaboration, driving operational efficiency and fostering a positive customer experience. Committed to professionalism and integrity in all interactions.
Overview
2026
2026
years of professional experience
Work History
CASHIER
FFlorida Oil Service
Customer Service Manager
The Results Companies, LLC
10.2019 - 08.2025
Handled issues for members to find a resolution that was suitable for both insurance & members.
Customer Service Manager/ Cashiers
North Florida Lubes, Inc
12.2017 - 09.2020
Collaborated with colleagues to enhance client automotive services and increase sales.
Tax Preparer
Jackson Hewitt Tax Service Inc
10.2017 - 04.2018
Managed tax preparation and arranged payment timelines with IRS.
CLEANING SUPERVOSOR
Sparklin Clean Cleaning Service
09.2010 - 12.2017
Directed and executed cleaning and sanitizing operations tailored to client specifications.
Education
Associate of Science - Paralegal StudiesGrad:07/201 Cum Laude 3.83 GPA
Everest College
Lakeland, FL CampusSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Customer service excellence
- Team collaboration
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Guest inquiries
- Inventory management
- Attention to detail
- Currency counting
- Inventory control
- Sales expertise
- Daily reporting
- Retail merchandising
- Product recommendations
- Drawer balancing
- Point of sale operation
- Point-of-sale system operation
- Reports and documents
- Point of sale proficiency
- Fraud prevention awareness
- Proficient in software
- Payment posting
- Regulatory compliance
- Report preparation
- Multitasking and organization
- Organizational growth
- Clear communication
- Data entry
- Complaint resolution
- Basic math
- Credit card processing
- Upselling techniques
- Sales transactions
- Credit and cash transactions
- Dependability and reliability
- Point-of-sale system
- Transaction handling
- Receipt handling
- Financial records oversight
- Scanner operations
- Checkout monitoring
- Problem-solving
- Honest and dependable
Accomplishments
- Promoted to Job Title after only timeframe for exceptional performance.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result through effectively helping with Task.
- Received award for Customer Service Excellence - received plaque & gift card
Timeline
Customer Service Manager
The Results Companies, LLC
10.2019 - 08.2025
Customer Service Manager/ Cashiers
North Florida Lubes, Inc
12.2017 - 09.2020
Tax Preparer
Jackson Hewitt Tax Service Inc
10.2017 - 04.2018
CLEANING SUPERVOSOR
Sparklin Clean Cleaning Service
09.2010 - 12.2017
CASHIER
FFlorida Oil Service
Associate of Science - Paralegal StudiesGrad:07/201 Cum Laude 3.83 GPA
Everest College