Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Certification
Timeline
RegisteredNurse
Belinda Serrano

Belinda Serrano

Licensed Practical Nurse
Bridgeton,NJ

Summary

I am an LPN for the past 34 years with experience in ACO, Transitional Care Management, Correctional, Doctors office, and many other facets of nursing. I am interested in a remote position which can utilize my vast nursing experience and abilities to ensure quality patient care. In addition, to participate in learning opportunities to enhance my work skills. Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

LPN Staff Nurse

Corizon Healthcare
  • Responsible for long and short-term care of clients in jail setting
  • Pass medications, chronic care, dressing changes as warranted, insulin, ordering medications from pharmacy
  • Contacted social services when needed for clients release from jail setting.

Transitional Care Management Nurse

Millennium Physician Group
08.2014 - 01.2022
  • Transitioned to ACO department as Transitional Care Management Nurse
  • Job responsibilities required calling patients after discharge from SNF, hospital, LTAC hospital
  • Medication reconciliation, DME orders, home care
  • Patients were called per medicare guidelines within 48 hours and scheduled with PCP within 3 to 7 days depending on complexity of hospital stay
  • If patient unable to come to office ARNP was then sent referral for home visit within Medicare guidelines
  • EMR, hospital discharge summaries, SNF summaries downloaded into EMR prior to office visit
  • Documentation in EMR as per phone call, 12 to 15 calls were required daily, and 3 calls per patient if not reached within 1st call to them
  • Also 1 to 2 weeks per month including weekends participated in 24/7 On call nurse triage from 5pm to 8am when offices were reopened for regular visits
  • Job duties also included scheduling patient for ER diversion depending on overnight calls from Providers in ER
  • Numerous calls from insulin issues, medication issues, cancelling and rescheduling patient appointments
  • This job also included weekend rotation.
  • Enhanced patient satisfaction with timely follow-ups and regular updates on their care progress
  • Reduced hospital readmissions by monitoring patients'' progress post-discharge and adjusting care plans as needed
  • Maintained accurate documentation of patient information, assessments, interventions, and progress in electronic medical records
  • Participated in quality improvement initiatives to enhance overall care coordination processes within organization
  • Managed diverse caseload of patients with various health conditions, requiring adaptability and excellent time management skills
  • Evaluated effectiveness of implemented care plans regularly, making adjustments as needed based on changing circumstances or patient feedback
  • Ensured continuity of care during staff transitions by maintaining clear communication channels among team members
  • Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices
  • Communicated with patients, ensuring that medical information was kept private

LPN Staff Nurse

Millennium Physician Group
06.2012 - 08.2014
  • PCP’s office rooming patients, medication reconciliation, assist PCP with procedures in office, dressing changes
  • EKG, EMR, calling patients with lab results and INR
  • Office duties as needed.
  • Efficiently managed time-sensitive tasks such as administering medications, collecting samples, and documenting vital signs to optimize patient care
  • Improved overall patient satisfaction by closely monitoring their health progress and addressing concerns promptly
  • Demonstrated strong clinical skills in managing complex medical situations with professionalism and attention to detail
  • Performed routine evaluations of each patient's status, needs, and preferences
  • Used aseptic techniques to provide sterilized wound care and dressing applications
  • Reviewed patient history to verify conditions and current medications
  • Responded to patient requests with appropriate clinical and personal assistance

LPN Staff Nurse

University of Medicine and Dentistry
11.2008 - 03.2012
  • As LPN staff nurse, worked closely with RN and MD in treatments and care to over 4,000 inmates at Northern State Prison
  • am familiar with DOC rules and regulations
  • Teaching to diabetics, hypertensive, and also TB populations. Chronic care management

LPN Staff Nurse

Union County Justice Facility
04.2006 - 01.2009
  • employed full-time and per-diem and responsible for long and short-term care of patient in jail setting
  • Duties included direct patient care, patient teaching and support, charting, reporting and dispensing medication for approximately 1,500 inmates.

Staff Nurse

Atlantic City Medical Center-Pomona, N.J.
01.2001 - 01.2006
  • Staff Nurse with rotations to Telemetry, Post ICU, Medical-Surgical Floor, Oncology Unit
  • Direct patient care, teaching, documenting, medication dispensing
  • In 2005 transferred to ER in Fast-Track Department
  • IV antibiotic lines, data base information, worked closely with Nurse practitioner in care and well-being of non emergent care
  • Discharge teaching and post care.
  • Reduced medication errors through meticulous charting and double-checking dosages
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations
  • Mentored new nursing staff, supporting their professional growth and development
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members
  • Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities
  • Administered medications via oral, IV, and intramuscular injections and monitored responses

LPN Staff Nurse

Atlantic County Justice Facility
01.1997 - 01.2006
  • Responsible for long and short-term care of patient in jail setting
  • Patient medications, charting, ordering medications from pharmacy
  • Contacted social services when needed for patient release from jail.

Education

Skills

  • Phlebotomy
  • EKG
  • Maintenance and insertion of IV
  • TB
  • Diabetic and Hypertension clinics
  • Health fairs
  • Flu immunizations
  • Asthmatic nebulizer administration and teaching
  • Computer literate
  • Most recently worked at immunization clinic for Covid 19 vaccine
  • Medication administration
  • Patient education
  • Restorative care
  • Patient assessment
  • Health promotion
  • Nursing ethics
  • Vital signs monitoring
  • Post-operative care
  • Critical thinking
  • Diabetes management
  • Medical documentation
  • Catheter care
  • Tracheostomy care
  • Time management
  • Organizational skills
  • Infection control
  • Disease prevention
  • Respiratory care
  • Palliative care
  • Team collaboration
  • Gastrointestinal care
  • Pain management
  • Pre-operative care
  • Clinical decision-making
  • Family Communication
  • Patient Intake
  • Clinical Documentation
  • Health Education
  • Physical Assessment
  • Wound Care
  • Pulse Oximetry Tracking
  • Writing Reports
  • Immunization Administration
  • Documenting Intake
  • Patient Triaging
  • Regulatory Requirements
  • Chronic Disease Management
  • Patient Evaluations
  • EMR / EHR
  • Case Management
  • ADL Assistance
  • Medical Office Administration
  • Medication Dispensing
  • Vital Signs
  • Breathing Treatments
  • Maintaining Nutrition
  • Patient Care
  • Direct Patient Care
  • Patient Assessments
  • Transcribing Orders
  • Indirect Patient Care
  • Treatment Room Preparation
  • HIPAA Compliance
  • Patient Observation
  • Patient Charting
  • Specimen Collection
  • Data Analysis
  • Patient Support
  • Attention to Detail
  • Interdisciplinary Team Collaboration
  • Equipment Inspection
  • Quality Assessments

Accomplishments

  • 2003 Customer Service Award- Atlantic City Medical Center
  • Numerous Perfect Attendance Awards

Additional Information

I am also vaccinated for Covid 19 and boosted, flu immunizations yearly and also whooping cough.

Languages

Speak, read and write Spanish fluently.

Certification

EKG, Phlebotomy, EMR, Microsoft, Adobe, Excel, spreadsheets

Timeline

Transitional Care Management Nurse

Millennium Physician Group
08.2014 - 01.2022

LPN Staff Nurse

Millennium Physician Group
06.2012 - 08.2014

LPN Staff Nurse

University of Medicine and Dentistry
11.2008 - 03.2012

LPN Staff Nurse

Union County Justice Facility
04.2006 - 01.2009

Staff Nurse

Atlantic City Medical Center-Pomona, N.J.
01.2001 - 01.2006

LPN Staff Nurse

Atlantic County Justice Facility
01.1997 - 01.2006

LPN Staff Nurse

Corizon Healthcare

Belinda SerranoLicensed Practical Nurse