Belinda Torres
Cypress,TX
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
9
9
years of professional experience
Work History
Business Office Manager
Arden Wood
11.2021 - Current
- Knowledge of Medicare/Medicaid, commercial Insurance,Managed Care
- Follow up on all outstanding claims,Private pay,Patient Liability,Medicaid Pending
- Verify residents insurance benefits
- End of month reconciliations
- Process refunds and write-offs
- Bill MCO’s, Hospice, Medicare A/B Co insurance
- Traditional Medicaid
- Cash reconciliation of patient trust accounts
- Deposit checks,process credit cards and cash for payment
- Backup to admissions/answering phones
- Accounts Payables and Accounts Receivables
Business Office Manager
Park Manor Health and Rehabilitation
Houston, TX
09.2018 - 11.2021
- Knowledge of Medicare/Medicaid, commercial Insurance,Managed Care
- Follow up on all outstanding claims,Private pay,Patient Liability,Medicaid Pending
- Verify residents insurance benefits
- End of month reconciliations
- Process refunds and writeoffs
- Bill MCO’s, Hospice, Medicare A/B Co insurance
- Traditional Medicaid
- Cash reconciliation of patient trust accounts
- Deposit checks,process credit cards and cash for payment
- Backup to admissions/answering phones
Assistant Business Office Manager
Legend Oaks Healthcare and Rehabilitation, Katy
Katy, TX
05.2016 - 09.2018
- Knowledge of Medicare/Medicaid, commercial Insurance,Managed Care
- Follow up on all outstanding claims,Private pay,Patient Liability,Medicaid Pending
- Verify residents insurance benefits
- End of month reconciliations
- Process refunds and writeoffs
- Bill MCO’s, Hospice, Medicare A/B Co insurance
- Traditional Medicaid
- Cash reconciliation of patient trust accounts
- Deposit checks,process credit cards and cash for payment
- Backup to admissions/answering phones
HR Admin Assistant/ Accounts Payables/Receivables
TEXAS MANAGERIAL MEDICAL SERVICES
Houston, TX
10.2013 - 05.2016
- Working close with 2 Human Recourses managers/ CEO
- Receive/Pay all incoming bills associated with 7 different locations
- Provide administrative support to two HR managers and other colleagues as needed Maintains patient’s confidence and protects operations by keeping information confidential
- Answer employee questions about HR policies/procedure
- Responding to chargebacks/ Process refunds
- Coordinate New Hire orientations, HR & Employee Appreciation events, open enrollment, vendor meeting and Annual Christmas Party
- Assist with processing of terminations
- Scan/Deposit checks from EOB’s, patients payments into seven different bank accounts
- Order supplies for multiple offices
- Perform IT duties in setting up computers/thin clients
- Perform phone duties with Avaya phone systems; update phone systems with appropriate messages; holiday, updated hours, new Dr.’s etc
- End of month balance for 3 companies /Reconciliation / Daily Balances
Education
High school diploma -
Mary Carroll High School
2002
Skills
- Spreadsheets/Reports, HIPPA regulations, Excellent Oral/Written Communication Skills, Knowledge
- Of NACHA Rules and Regulations, Balances/Refunds, Excellent Research Skills, Excellent Multi Task
- Ability, MS Word/Excel/PowerPoint/Outlook, Notary Expiration 01/2018, 80-85 WPM / 10key, Quick
- Books Pro2008, Oracle, Centricity, QuickBooks Online,PCC,Simple (10 years)
- Billing
- Customer Service
- Scheduling
- ACH
- Managed Care
- Accounts Receivable
- Accounts Payable
- Human Resource Management
- Office Supplies and Inventory
- Team Management
- Accounts Payable and Receivable
- Office Management
- Report Preparation and Analysis
- Policy and Procedure Modification
- Staff Training
- Departmental Support
- Petty Cash Disbursement
- Employee Motivation
- Setting Up Referrals
- Workload Prioritization
- Material Preparation
- Employee Timesheet Processing
- Operational Standards
- Research and Analysis
- Administration and Operations
- Financial Records and Processing
Timeline
Business Office Manager
Arden Wood
11.2021 - Current
Business Office Manager
Park Manor Health and Rehabilitation
09.2018 - 11.2021
Assistant Business Office Manager
Legend Oaks Healthcare and Rehabilitation, Katy
05.2016 - 09.2018
HR Admin Assistant/ Accounts Payables/Receivables
TEXAS MANAGERIAL MEDICAL SERVICES
10.2013 - 05.2016
High school diploma -
Mary Carroll High School
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