Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Belinda Wilson

Belinda Wilson

Ocala,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

19
19
years of professional experience

Work History

Licensed Vision Center Manager

Walmart
02.2022 - Current
  • Enhanced customer experience by implementing effective staff training and development programs.
  • Increased overall store performance by optimizing inventory management and merchandise presentation.
  • Streamlined operational processes for increased efficiency and productivity within the vision center.
  • Developed strong relationships with vendors, negotiating favorable terms and ensuring timely product delivery.
  • Led team to consistently achieve sales targets through strategic planning and motivational coaching techniques.
  • Implemented comprehensive loss prevention strategies, resulting in reduced shrinkage rates and improved profitability.
  • Maintained a high standard of visual merchandising, creating an inviting environment for customers to explore products.
  • Managed budgetary constraints effectively, controlling costs while maximizing revenue opportunities within the vision center.
  • Recruited hired, and trained new team members, instilling a strong commitment to customer satisfaction from day one.
  • Coordinated scheduling for employees, ensuring optimal staffing levels during peak hours without sacrificing service quality.
  • Oversaw daily operations of the store including opening/closing procedures, cash handling policies, and inventory management.
  • Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
  • Oversaw optician apprentice program to teach upcoming professionals valuable skills with real-world applications.

Optician

Walmart
03.2017 - 02.2024
  • Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Reduced wait times for eyewear adjustments and repairs by efficiently managing the in-store lab and equipment.
  • Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.

Department Manager

Walmart
11.2004 - 03.2017
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced operational costs through effective budget management and resource allocation.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Defined clear targets and objectives and communicated to other team members.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
03.2024

Skills

  • Scheduling Coordination
  • Budgeting and Finance
  • Insurance Processing
  • Employee Relations
  • Inventory management
  • Strategic planning
  • Visual merchandising
  • Time management
  • Organizational skills
  • Adaptability
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Decision-Making
  • Performance Evaluations
  • Goal Setting
  • Work Planning and Prioritization

References

References available upon request.

Timeline

Licensed Vision Center Manager

Walmart
02.2022 - Current

Optician

Walmart
03.2017 - 02.2024

Department Manager

Walmart
11.2004 - 03.2017

Bachelor of Science - Business Administration

Southern New Hampshire University
Belinda Wilson